.management-page{overflow:auto;background:#f5f6f9}.management-shell{min-height:100vh;display:grid;grid-template-columns:240px 1fr}.management-nav{position:sticky;top:0;height:100vh;padding:24px 18px;background:#151622;color:#fff;display:flex;flex-direction:column}.brand-row{display:flex;align-items:center;gap:12px;color:#fff;text-decoration:none;padding:0 5px 28px;border-bottom:1px solid #292a39}.brand-row b,.brand-row small{display:block}.brand-row b{font-size:13px}.brand-row small{color:#85899d;font-size:9px;margin-top:3px}.management-nav nav{display:grid;gap:5px;margin-top:25px}.management-tab{border:0;background:transparent;color:#9396a8;text-align:left;padding:11px 13px;border-radius:10px;font-size:11px;font-weight:700}.management-tab:hover,.management-tab.active{background:#27283a;color:#fff}.management-tab.active{box-shadow:inset 3px 0 var(--brand)}.back-inbox{margin-top:auto;color:#aaaebe;text-decoration:none;font-size:10px;padding:12px}.management-main{padding:30px 36px}.management-main>header{display:flex;align-items:center;justify-content:space-between;margin-bottom:26px}.management-main h1{margin:0;font-size:27px;letter-spacing:-.04em}.manager-profile{padding:9px 12px;background:#fff;border:1px solid var(--line);border-radius:11px;font-size:10px;font-weight:700}.management-content{max-width:1250px}.metric-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:13px;margin-bottom:15px}.metric-card{padding:18px;background:#fff;border:1px solid var(--line);border-radius:15px;box-shadow:var(--shadow-sm)}.metric-card span{color:var(--muted);font-size:9px;font-weight:750;text-transform:uppercase}.metric-card strong{display:block;margin-top:8px;font-size:25px}.metric-card small{display:block;margin-top:5px;color:#999dab;font-size:8px}.metric-card.danger strong{color:var(--danger)}.dashboard-grid{display:grid;grid-template-columns:1.5fr 1fr;gap:15px}.panel{background:#fff;border:1px solid var(--line);border-radius:16px;box-shadow:var(--shadow-sm)}.panel-title{display:flex;justify-content:space-between;padding:18px 20px;border-bottom:1px solid var(--line)}.panel-title h2{font-size:13px;margin:0}.panel-title span{color:var(--green);font-size:8px;font-weight:800}.data-row{display:grid;grid-template-columns:1fr auto auto;align-items:center;gap:18px;padding:13px 20px;border-bottom:1px solid #f0f1f4;font-size:10px}.data-row:last-child{border:0}.data-row strong,.data-row small{display:block}.data-row small{color:var(--muted);margin-top:3px}.data-number{text-align:right}.section-actions{display:flex;align-items:center;justify-content:space-between;margin-bottom:14px}.section-actions p{color:var(--muted);font-size:10px}.section-actions .primary{padding:10px 14px;font-size:10px}.table-panel{overflow:auto}table{border-collapse:collapse;width:100%;font-size:10px}th{text-align:left;color:#9296a5;font-size:8px;text-transform:uppercase;letter-spacing:.08em;padding:13px 16px;border-bottom:1px solid var(--line)}td{padding:14px 16px;border-bottom:1px solid #f0f1f4}td strong,td small{display:block}td small{color:var(--muted);margin-top:3px}.role-badge,.active-badge{display:inline-block;padding:5px 8px;border-radius:12px;background:var(--brand-soft);color:var(--brand);font-size:8px;font-weight:800}.active-badge{background:var(--green-soft);color:var(--green)}.inactive{background:#f0f0f3;color:#898c99}.row-action{border:0;background:#f3f3f6;border-radius:8px;padding:6px 8px;font-size:8px}.teams-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:13px}.team-card{padding:18px;background:#fff;border:1px solid var(--line);border-radius:15px}.team-card-header{display:flex;align-items:center;gap:9px}.team-color{width:10px;height:10px;border-radius:4px}.team-card h3{margin:0;font-size:12px}.team-card p{color:var(--muted);font-size:9px;margin:12px 0 0}.sla-panel{display:grid;grid-template-columns:1fr 1fr;gap:45px;padding:28px}.sla-panel h2{margin:0;font-size:19px}.sla-panel p{color:var(--muted);font-size:10px;line-height:1.6}.sla-panel form{display:grid;gap:14px}.sla-panel label{display:grid;gap:6px;font-size:9px;font-weight:800}.sla-panel input{border:1px solid var(--line);border-radius:10px;padding:11px}.sla-panel .primary{font-size:10px}.modal fieldset{border:1px solid var(--line);border-radius:11px;margin-top:15px}.modal legend{font-size:9px;font-weight:800}.member-options{display:grid;grid-template-columns:1fr 1fr;gap:5px}.member-options label{display:flex;align-items:center;gap:6px;margin:0;font-weight:600}.member-options input{width:auto}@media(max-width:900px){.management-shell{grid-template-columns:1fr}.management-nav{position:static;height:auto}.management-nav nav{display:flex;overflow:auto}.back-inbox{margin-top:15px}.management-main{padding:22px 16px}.metric-grid{grid-template-columns:1fr 1fr}.dashboard-grid,.sla-panel{grid-template-columns:1fr}.teams-grid{grid-template-columns:1fr}.management-nav{padding-bottom:15px}}

/* Obsidian Violet management */
.management-page{color:#f1eff8;background:#090a11;background-image:radial-gradient(circle at 82% 4%,rgba(107,76,229,.13),transparent 28%),radial-gradient(circle at 25% 88%,rgba(30,177,127,.07),transparent 26%)}
.management-nav{border-right:1px solid #242735;background:radial-gradient(circle at 30% 0,#342667,#171622 34%,#0d0e15 100%)}
.brand-row{border-color:#2b2c3c}.brand-row b{font-size:15px}.brand-row small{color:#9396aa;font-size:11px}.management-tab{color:#999cad;padding:13px 14px;font-size:13px}.management-tab:hover{color:#efedf8;background:#222433}.management-tab.active{color:#fff;background:linear-gradient(100deg,rgba(131,109,255,.25),rgba(36,214,155,.06));box-shadow:inset 3px 0 #876fff}.back-inbox{color:#b0adc0;font-size:12px}
.management-main{min-width:0;background:transparent}.management-main h1{color:#f5f3fb}.manager-profile{color:#dfdce8;border-color:#2d3040;background:#171923;box-shadow:0 7px 22px rgba(0,0,0,.16)}
.metric-card,.panel,.team-card{color:#eeecf5;border-color:#292c3a;background:linear-gradient(145deg,#171923,#13151f);box-shadow:0 12px 32px rgba(0,0,0,.18)}
.metric-card{position:relative;overflow:hidden;padding:21px}.metric-card:after{content:"";position:absolute;right:-25px;bottom:-35px;width:100px;height:100px;border-radius:50%;background:radial-gradient(circle,rgba(128,105,251,.13),transparent 67%)}.metric-card:hover,.team-card:hover{transform:translateY(-2px);border-color:#3b3658;box-shadow:0 17px 38px rgba(0,0,0,.23)}
.metric-card span{color:#989cad;font-size:10px}.metric-card strong{font-size:29px}.metric-card small{color:#7f8395;font-size:10px}.panel-title{border-color:#292c39}.panel-title h2{font-size:15px}.panel-title span{font-size:10px}.data-row{border-color:#252835;font-size:12px}.data-row:hover{background:rgba(131,109,255,.045)}
.section-actions p{font-size:12px}.section-actions .primary{font-size:12px}.primary{background:linear-gradient(135deg,#8069fb,#6047df)}
table{color:#e9e7f1;font-size:12px}th{color:#8e92a4;font-size:10px;border-color:#292c39}td{border-color:#252835}tbody tr:hover{background:rgba(131,109,255,.045)}
.role-badge{color:#c6bcff;background:rgba(131,109,255,.14)}.active-badge{color:#61e3b7;background:rgba(36,214,155,.11)}.inactive{color:#8d91a2;background:#242632}.role-badge,.active-badge{font-size:10px}.row-action{color:#c6bcff;border:1px solid #37334e;background:#211e34;font-size:10px}
.team-card h3{font-size:14px}.team-card p{font-size:11px}.team-color{box-shadow:0 0 12px currentColor}
.sla-panel p{font-size:12px}.sla-panel label{color:#d5d2df;font-size:11px}.sla-panel input{color:#f2f0f8;border-color:#303342;background:#1b1d28}.sla-panel .primary{font-size:12px}
.modal fieldset{border-color:#303342}.modal legend{font-size:11px}.member-options label{color:#d1cfda}
@media(max-width:900px){.management-nav{border-right:0;border-bottom:1px solid #242735}.management-main{padding:22px 16px}.management-main>header{align-items:flex-start}.metric-grid{gap:10px}}

/* Full-screen operations dashboard */
.management-shell{grid-template-columns:260px minmax(0,1fr)}
.management-main{width:100%;padding:32px clamp(24px,3vw,54px) 54px}
.management-content{width:100%;max-width:none}
.dashboard-toolbar{display:flex;align-items:center;justify-content:space-between;margin:-8px 0 18px;padding:13px 16px;border:1px solid #292c3a;border-radius:14px;background:rgba(23,25,35,.72)}
.dashboard-toolbar div{display:grid;gap:3px}.dashboard-toolbar strong{font-size:13px}.dashboard-toolbar span{color:#818597;font-size:10px}
.refresh-button{padding:9px 13px;border:1px solid #393451;border-radius:10px;color:#c8beff;background:#211e34;font-size:11px;font-weight:800}.refresh-button:hover{border-color:#63569c;background:#292343}.refresh-button:disabled{opacity:.5}
.metric-grid{grid-template-columns:repeat(4,minmax(180px,1fr));gap:15px;margin-bottom:18px}
.metric-card{min-height:148px;display:flex;flex-direction:column;justify-content:space-between}.metric-top{display:flex;align-items:center;justify-content:space-between}.metric-top>i{display:grid;place-items:center;width:35px;height:35px;border-radius:11px;color:#c8beff;background:rgba(131,109,255,.14);font-style:normal;font-size:16px}.metric-card strong{font-size:32px}.metric-card.green .metric-top>i{color:#61e3b7;background:rgba(36,214,155,.12)}.metric-card.amber .metric-top>i{color:#f3c071;background:rgba(240,179,91,.13)}.metric-card.danger .metric-top>i{color:#ff8b98;background:rgba(255,104,120,.13)}.metric-card.neutral .metric-top>i{color:#a3a7b8;background:#242733}
.analytics-grid{display:grid;grid-template-columns:1.35fr 1fr 1fr 1fr;gap:15px;margin-bottom:15px}.analytics-card{min-width:0;min-height:310px}.panel-title{align-items:center}.panel-kicker{margin:0 0 5px;color:#777b8e;font-size:9px;font-weight:800;letter-spacing:.12em}.panel-title a{color:#a99cff;text-decoration:none;font-size:11px;font-weight:800}
.message-chart{height:205px;display:flex;align-items:stretch;justify-content:space-around;gap:10px;padding:25px 22px 8px}.chart-day{min-width:24px;flex:1;display:flex;flex-direction:column;align-items:center;gap:9px}.chart-bars{height:160px;display:flex;align-items:flex-end;justify-content:center;gap:4px}.chart-bars i{width:10px;min-height:5px;border-radius:5px 5px 2px 2px;transition:height .35s ease}.bar-inbound{background:linear-gradient(#44dfae,#199f73);box-shadow:0 0 14px rgba(36,214,155,.15)}.bar-outbound{background:linear-gradient(#9a86ff,#674ce3);box-shadow:0 0 14px rgba(131,109,255,.18)}.chart-day>span{color:#818597;font-size:9px;text-transform:capitalize}.chart-legend{display:flex;justify-content:center;gap:18px;color:#9296a7;font-size:10px}.chart-legend span{display:flex;align-items:center;gap:6px}.chart-legend i{width:7px;height:7px;border-radius:3px}.legend-inbound{background:#29c994}.legend-outbound{background:#8069fb}
.window-health{min-height:238px;display:flex;align-items:center;justify-content:center;gap:24px;padding:18px}.health-ring{width:132px;height:132px;flex:none;display:grid;place-items:center;border-radius:50%;background:conic-gradient(#27ce99 0 var(--open),#e7aa53 var(--open) var(--warning),#343746 var(--warning) 360deg);box-shadow:0 0 30px rgba(36,214,155,.08)}.health-ring>div{width:94px;height:94px;display:grid;place-content:center;text-align:center;border-radius:50%;background:#151721;box-shadow:inset 0 0 18px rgba(0,0,0,.25)}.health-ring strong{font-size:26px}.health-ring span{color:#85899b;font-size:10px}.health-list{min-width:125px}.health-list p{display:grid;grid-template-columns:8px 1fr auto;align-items:center;gap:7px;margin:13px 0;color:#979aac;font-size:10px}.health-list i{width:7px;height:7px;border-radius:3px}.health-list i.green{background:#27ce99}.health-list i.amber{background:#e7aa53}.health-list i.gray{background:#4b4e5e}.health-list strong{color:#efedf6}
.distribution-list{padding:17px 20px}.distribution-row{margin:13px 0}.distribution-row>div:first-child{display:flex;justify-content:space-between;margin-bottom:7px;color:#a8a6b3;font-size:11px}.distribution-row strong{color:#f0eef7}.progress{height:7px;overflow:hidden;border-radius:5px;background:#252734}.progress i{display:block;height:100%;border-radius:5px}.progress .purple{background:linear-gradient(90deg,#6549df,#947fff)}.progress .green{background:linear-gradient(90deg,#159d70,#36daa6)}.progress .amber{background:#e5a84e}.progress .danger{background:#f05e70}.progress .gray{background:#525565}
.dashboard-grid{grid-template-columns:1.4fr 1fr;margin-bottom:15px}.attention-panel{overflow:hidden}.attention-list{display:grid}.attention-row{display:grid;grid-template-columns:42px minmax(150px,1.5fr) 115px 80px minmax(110px,1fr) 55px 30px;align-items:center;gap:13px;padding:13px 20px;border-bottom:1px solid #252835;color:#e9e7f1;text-decoration:none}.attention-row:last-child{border:0}.attention-row:hover{background:rgba(131,109,255,.05)}.attention-avatar{display:grid;place-items:center;width:38px;height:38px;border-radius:12px;color:#c9c0ff;background:rgba(131,109,255,.15);font-size:11px;font-weight:800}.attention-contact strong,.attention-contact small{display:block}.attention-contact strong{font-size:12px}.attention-contact small,.attention-agent,.attention-time{margin-top:3px;color:#85899b;font-size:10px}.priority-pill,.window-pill,.status-pill{justify-self:start;padding:5px 8px;border-radius:12px;font-size:9px;font-weight:800}.status-pill.new{color:#c6bcff;background:rgba(131,109,255,.13)}.status-pill.open{color:#67e5ba;background:rgba(36,214,155,.1)}.status-pill.pending{color:#f2bd6c;background:rgba(240,179,91,.12)}.status-pill.resolved{color:#aeb2c2;background:#292b37}.priority-pill.urgent{color:#ff9ba6;background:rgba(255,104,120,.13)}.priority-pill.high{color:#f2bd6c;background:rgba(240,179,91,.12)}.priority-pill.normal{color:#c6bcff;background:rgba(131,109,255,.13)}.priority-pill.low{color:#6ce5bd;background:rgba(36,214,155,.1)}.window-pill.open{color:#67e5ba;background:rgba(36,214,155,.1)}.window-pill.closed{color:#aaaebe;background:#262833}.attention-unread{display:grid;place-items:center;min-width:23px;height:23px;border-radius:12px;color:#fff;background:#7258ed;font-size:9px}
@media(max-width:1450px){.analytics-grid{grid-template-columns:1fr 1fr}.metric-grid{grid-template-columns:repeat(4,1fr)}}
@media(max-width:1000px){.management-shell{grid-template-columns:1fr}.management-nav{position:static;height:auto}.metric-grid{grid-template-columns:repeat(2,1fr)}.analytics-grid,.dashboard-grid{grid-template-columns:1fr}.attention-row{grid-template-columns:42px 1fr auto}.attention-row .priority-pill,.attention-row .attention-agent,.attention-row .attention-time,.attention-row .attention-unread{display:none}}

/* Gestão de perfis e usuários */
.profile-grid{display:grid;grid-template-columns:minmax(260px,.72fr) minmax(440px,1.6fr);gap:18px;align-items:start}.profile-summary{padding:34px;text-align:center;background:radial-gradient(circle at 50% 0,rgba(123,91,238,.2),transparent 45%),#171923}.profile-avatar{display:grid;width:82px;height:82px;margin:0 auto 20px;place-items:center;border:1px solid rgba(137,116,255,.32);border-radius:25px;color:#d8d0ff;background:linear-gradient(145deg,#443577,#292242);box-shadow:0 14px 35px rgba(61,40,138,.28);font-size:24px;font-weight:850}.profile-summary h2{margin:8px 0 12px;color:#fff;font-size:23px}.profile-summary>small{display:block;margin-top:14px;color:#9a9daf;font-size:12px}.profile-editor{overflow:hidden}.profile-editor form{display:grid;grid-template-columns:1fr 1fr;gap:16px;padding:24px}.profile-editor label{display:grid;gap:7px;color:#b8b5c6;font-size:11px;font-weight:750}.profile-editor input{width:100%;padding:12px 13px;border:1px solid #303344;border-radius:11px;color:#f1eff8;background:#11131c;outline:0}.profile-editor input:focus{border-color:#7c68e9;box-shadow:0 0 0 3px rgba(124,104,233,.12)}.profile-password-head{grid-column:1/-1;padding-top:8px;border-top:1px solid #292c3a}.profile-password-head strong,.profile-password-head small{display:block}.profile-password-head strong{color:#f0edf8;font-size:13px}.profile-password-head small,.field-help{margin-top:4px;color:#85899b;font-size:10px}.profile-editor .modal-actions{grid-column:1/-1}.switch-row{display:flex!important;grid-template-columns:auto 1fr!important;align-items:center;gap:9px!important;padding:11px;border:1px solid #303344;border-radius:11px}.switch-row input{width:auto}.user-row-actions{display:flex;gap:7px;justify-content:flex-end}.row-action.accent{color:#c9bfff;background:rgba(124,100,232,.15)}.user-profile-view{min-width:460px;padding:24px}.user-profile-hero{display:flex;align-items:center;gap:17px;padding:20px;margin:14px 0;border:1px solid #2f3140;border-radius:15px;background:#151721}.user-profile-hero .profile-avatar{flex:0 0 62px;width:62px;height:62px;margin:0;border-radius:18px;font-size:18px}.user-profile-hero strong,.user-profile-hero span{display:block}.user-profile-hero strong{margin-bottom:9px;color:#f0edf7}.profile-details{margin:0}.profile-details>div{display:grid;grid-template-columns:125px 1fr;padding:13px 4px;border-bottom:1px solid #292b38}.profile-details dt{color:#898c9d;font-size:10px;font-weight:800;text-transform:uppercase}.profile-details dd{margin:0;color:#e7e4ef;font-size:12px}
@media(max-width:760px){.profile-grid{grid-template-columns:1fr}.profile-editor form{grid-template-columns:1fr}.profile-password-head,.profile-editor .modal-actions{grid-column:auto}.user-profile-view{min-width:0}.user-row-actions{flex-direction:column}}
@media(max-width:560px){.metric-grid{grid-template-columns:1fr}.metric-card{min-height:125px}.dashboard-toolbar{align-items:flex-start;gap:12px}.analytics-grid{grid-template-columns:1fr}.window-health{flex-direction:column}.attention-row{padding:12px}.priority-pill{display:none}}