@import url('https://fonts.googleapis.com/css2?family=Manrope:wght@400;500;600;700;800&display=swap');
:root{--bg:#f3f4f8;--surface:#fff;--surface-2:#f8f9fb;--line:#e8e9ef;--line-strong:#dcdfe7;--text:#171927;--muted:#777c8e;--brand:#6657e8;--brand-dark:#4c3dcc;--brand-soft:#eeecff;--green:#0b9b70;--green-soft:#e5f7f1;--amber:#a7630a;--amber-soft:#fff3df;--danger:#d74455;--shadow:0 16px 48px rgba(30,32,52,.08);--shadow-sm:0 4px 16px rgba(30,32,52,.06);font-family:Manrope,Inter,ui-sans-serif,system-ui,sans-serif;color:var(--text);background:var(--bg)}
*{box-sizing:border-box}html,body{height:100%}body{margin:0;overflow:hidden}button,input,textarea,select{font:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed}.hidden{display:none!important}.muted{color:var(--muted)}svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.eyebrow{font-size:10px;letter-spacing:.16em;font-weight:800;color:var(--brand);margin:0 0 7px}.brand-mark{display:grid;place-items:center;width:52px;height:52px;overflow:visible;background:transparent;color:#fff;border-radius:0;font-size:24px;font-weight:800;box-shadow:none}.brand-mark img{display:block;width:100%;height:100%;object-fit:contain}.brand-mark.small{width:42px;height:42px;border-radius:0;font-size:18px}
/* Login */
.login-page{min-height:100vh;display:grid;place-items:center;overflow:auto;background:radial-gradient(circle at 18% 18%,#e8e4ff,transparent 30%),radial-gradient(circle at 84% 84%,#dff7ef,transparent 30%),#f7f7fa}.login-card{width:min(430px,calc(100% - 32px));padding:44px;background:rgba(255,255,255,.92);border:1px solid rgba(255,255,255,.8);border-radius:24px;box-shadow:var(--shadow);backdrop-filter:blur(16px)}.login-card .brand-mark{margin-bottom:28px}.login-card h1{font-size:30px;margin:0 0 7px}.login-card>p.muted{margin:0 0 28px}.login-card label{display:grid;gap:8px;font-size:13px;font-weight:700;margin-top:18px}.login-card input,.search input,.composer textarea,select{border:1px solid var(--line);background:#fff;border-radius:11px;padding:12px 14px;outline:none;transition:.2s}.login-card input:focus,.search:focus-within,.composer-input-wrap:focus-within{border-color:#958af0;box-shadow:0 0 0 3px var(--brand-soft)}.primary{border:0;background:linear-gradient(135deg,var(--brand),var(--brand-dark));color:#fff;border-radius:11px;padding:13px 18px;font-weight:750;box-shadow:0 7px 18px rgba(88,70,218,.2)}.primary:hover{filter:brightness(1.04);transform:translateY(-1px)}.wide{width:100%;margin-top:22px}.form-error{min-height:18px;color:var(--danger);font-size:13px;margin:12px 0 -8px}
/* App frame */
.app-shell{height:100vh;display:grid;grid-template-columns:76px 370px minmax(460px,1fr) 310px;background:var(--surface);overflow:hidden}.rail{background:linear-gradient(180deg,#171826,#11121d);padding:20px 16px;display:flex;align-items:center;flex-direction:column;gap:35px;border-right:1px solid #242637}.rail-group{display:flex;flex-direction:column;gap:10px}.rail-bottom{margin-top:auto}.rail-button{position:relative;border:0;color:#7f8399;background:transparent;width:44px;height:44px;border-radius:13px;display:grid;place-items:center;transition:.2s}.rail-button:hover{background:#232538;color:#dadcef}.rail-button.active{background:linear-gradient(145deg,#6d5ee9,#5041c9);color:#fff;box-shadow:0 8px 22px rgba(79,62,198,.35)}.rail-button.active:before{content:"";position:absolute;left:-16px;width:3px;height:22px;border-radius:0 4px 4px 0;background:#8d82ff}.rail-button svg{width:19px;height:19px}
/* Inbox */
.inbox-panel{min-width:0;background:#fcfcfd;border-right:1px solid var(--line);display:flex;flex-direction:column}.inbox-header{display:flex;align-items:center;justify-content:space-between;padding:26px 24px 10px}.inbox-header h1{font-size:24px;letter-spacing:-.04em;margin:0}.connection-pill{display:flex;align-items:center;gap:6px;border:1px solid #d7eee6;background:#f4fcf9;color:#158363;padding:6px 8px;border-radius:20px;font-size:10px;font-weight:800}.connection-pill span{width:6px;height:6px;background:#17b883;border-radius:50%;box-shadow:0 0 0 3px #d9f6ed}.inbox-summary{display:flex;align-items:center;gap:10px;padding:7px 24px 20px;color:var(--muted);font-size:11px}.inbox-summary b{color:var(--text)}.summary-separator{width:3px;height:3px;border-radius:50%;background:#c5c7d0}.search{height:44px;display:flex;align-items:center;margin:0 18px;padding:0 11px;border:1px solid var(--line);border-radius:13px;background:#fff;color:#9a9ead;transition:.2s}.search svg{width:17px}.search input{width:100%;border:0;background:transparent;box-shadow:none!important;padding:10px}.search kbd{border:1px solid var(--line);border-bottom-color:#d4d6df;background:#fafafa;color:#9a9dac;border-radius:5px;padding:2px 5px;font-size:9px;white-space:nowrap}.filters{padding:15px 18px 12px;display:flex;gap:4px;overflow:auto;border-bottom:1px solid var(--line)}.filter{position:relative;white-space:nowrap;border:0;background:transparent;color:var(--muted);padding:7px 10px;border-radius:8px;font-size:11px;font-weight:700;transition:.2s}.filter:hover{color:var(--text);background:#f1f2f6}.filter.active{background:var(--brand-soft);color:var(--brand-dark)}.conversation-list{overflow-y:auto;flex:1;padding:8px}.conversation{position:relative;border:0;background:transparent;width:100%;display:flex;gap:12px;text-align:left;padding:13px 12px;border-radius:14px;transition:.18s;margin-bottom:3px}.conversation:hover{background:#f4f4f8}.conversation.active{background:linear-gradient(100deg,#efedff,#f7f6ff);box-shadow:inset 0 0 0 1px #e3dfff}.conversation.active:before{content:"";position:absolute;left:0;top:17px;bottom:17px;width:3px;border-radius:3px;background:var(--brand)}.avatar,.detail-avatar{position:relative;display:grid;place-items:center;flex:none;width:44px;height:44px;border-radius:14px;background:linear-gradient(145deg,#eeeaff,#ded8ff);color:#5947d5;font-size:12px;font-weight:800}.avatar.online:after{content:"";position:absolute;right:-1px;bottom:-1px;width:9px;height:9px;border-radius:50%;background:#18b983;border:3px solid #fff}.conversation-copy{min-width:0;flex:1}.conversation-top,.conversation-bottom{display:flex;align-items:center;justify-content:space-between;gap:8px}.conversation-top strong{font-size:12px;font-weight:800;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversation-top time{font-size:9px;color:#999dac}.conversation-bottom{margin-top:6px;color:var(--muted);font-size:10px}.conversation-bottom>span{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conversation-bottom b{display:grid;place-items:center;min-width:19px;height:19px;border-radius:10px;padding:0 5px;background:var(--brand);color:white;font-size:9px}.empty{padding:44px 20px;text-align:center;color:var(--muted);font-size:12px}
/* Chat */
.chat-panel{min-width:0;background:#f6f6f9}.welcome-state{height:100%;display:grid;place-content:center;text-align:center;padding:40px}.welcome-state h2{font-size:24px;letter-spacing:-.04em;margin:9px 0 8px}.welcome-state>p:last-child{color:var(--muted);font-size:12px;line-height:1.7;margin:0}.welcome-orbit{width:118px;height:118px;border:1px solid #e4e1fc;border-radius:50%;display:grid;place-items:center;margin:0 auto 25px;box-shadow:0 0 0 18px rgba(237,235,255,.45),0 0 0 36px rgba(241,240,252,.28)}.welcome-icon{display:grid;place-items:center;width:68px;height:68px;border-radius:22px;background:linear-gradient(145deg,#6e5ee9,#5140c9);color:#fff;box-shadow:0 15px 35px rgba(84,66,205,.28)}.welcome-icon svg{width:27px;height:27px}.chat{height:100%;display:grid;grid-template-rows:auto 1fr auto auto}.chat-header{height:82px;background:rgba(255,255,255,.95);border-bottom:1px solid var(--line);display:flex;align-items:center;gap:12px;padding:13px 20px;backdrop-filter:blur(12px)}.chat-header h2{font-size:14px;margin:0;font-weight:800}.chat-header p{font-size:10px;margin:4px 0 0}.grow{flex:1;min-width:0}.badge{font-size:9px;font-weight:800;padding:7px 9px;border-radius:20px;white-space:nowrap}.badge.success{background:var(--green-soft);color:#087658}.badge.success:before,.badge.warning:before{content:"";display:inline-block;width:5px;height:5px;border-radius:50%;background:currentColor;margin-right:5px;vertical-align:1px}.badge.warning{background:var(--amber-soft);color:var(--amber)}.select-wrap{position:relative}.select-wrap>span{position:absolute;top:5px;left:11px;color:#989cab;font-size:8px;font-weight:700;z-index:1}.select-wrap select{min-width:133px;height:46px;padding:17px 28px 5px 10px;border-color:var(--line);font-size:10px;font-weight:750}.compact{height:44px;padding:0 14px;font-size:10px}.icon-button{border:1px solid var(--line);background:#fff;color:#777b8c;border-radius:10px;width:36px;height:36px;display:grid;place-items:center}.mobile-only{display:none}.message-list{overflow-y:auto;padding:30px max(25px,7%);background-color:#f5f5f8;background-image:radial-gradient(circle at 20% 20%,rgba(105,88,224,.035),transparent 25%),radial-gradient(#dedfe6 .6px,transparent .6px);background-size:auto,18px 18px}.message-row{display:flex;margin:9px 0}.message-row.outbound{justify-content:flex-end}.bubble{max-width:min(620px,74%);padding:11px 13px 7px;background:#fff;border:1px solid #e9eaf0;border-radius:5px 16px 16px 16px;box-shadow:var(--shadow-sm)}.outbound .bubble{background:linear-gradient(145deg,#6e5ee9,#5948d5);color:#fff;border:0;border-radius:16px 5px 16px 16px;box-shadow:0 7px 20px rgba(79,61,195,.18)}.bubble p{white-space:pre-wrap;overflow-wrap:anywhere;margin:2px 0 6px;font-size:12px;line-height:1.55}.bubble small{display:block;color:var(--brand);font-size:9px;font-weight:800;margin-bottom:4px}.outbound .bubble small{color:#dcd7ff}.bubble footer{display:flex;align-items:center;justify-content:flex-end;gap:5px;color:#9a9dac;font-size:8px}.outbound .bubble footer{color:#d8d3ff}.message-status.read{color:#bfe9ff}.message-status.failed{color:#ffd0d5}.composer{display:flex;align-items:flex-end;gap:10px;padding:14px 20px 17px;background:#fff;border-top:1px solid var(--line)}.composer-tool{border:0;background:#f2f2f6;color:#a0a3af;width:44px;height:44px;border-radius:13px;display:grid;place-items:center}.composer-input-wrap{height:auto;min-height:46px;display:flex;align-items:flex-end;flex:1;border:1px solid var(--line);border-radius:14px;background:#fafafd;transition:.2s}.composer textarea{resize:none;min-height:44px;max-height:140px;flex:1;line-height:20px;border:0;background:transparent;box-shadow:none!important;font-size:12px}.composer-hint{align-self:center;padding-right:13px;color:#a4a7b3;font-size:8px;white-space:nowrap}.send-button{border:0;width:46px;height:46px;border-radius:14px;background:linear-gradient(145deg,var(--brand),var(--brand-dark));color:#fff;display:grid;place-items:center;box-shadow:0 9px 20px rgba(82,64,207,.25);transition:.2s}.send-button:hover{transform:translateY(-1px);box-shadow:0 11px 24px rgba(82,64,207,.32)}.send-button:disabled{opacity:.45;transform:none}.send-button svg{width:18px}.composer-alert{padding:9px 20px;background:var(--amber-soft);color:#8f5208;border-top:1px solid #f3dfbd;font-size:10px}
/* Details */
.details-panel{min-width:0;background:#fcfcfd;border-left:1px solid var(--line);overflow-y:auto}.details-heading{height:82px;padding:18px 20px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line)}.details-heading h2{font-size:15px;margin:0}.details-heading .eyebrow{margin-bottom:3px}.contact-profile{text-align:center;padding:28px 20px 25px}.detail-avatar{width:72px;height:72px;border-radius:23px;font-size:20px;margin:0 auto 13px;box-shadow:0 8px 20px rgba(81,65,199,.12)}.contact-profile h2{font-size:15px;margin:0}.contact-profile>p{font-size:10px;margin:5px 0 12px}.channel-badge{display:inline-flex;align-items:center;gap:5px;padding:6px 9px;background:var(--green-soft);color:#087658;border-radius:15px;font-size:9px;font-weight:800}.detail-section{border-top:1px solid var(--line);padding:20px}.detail-label{display:flex;justify-content:space-between;align-items:center;color:#8b8f9f;font-size:9px;font-weight:800;text-transform:uppercase;letter-spacing:.08em;margin-bottom:12px}.detail-label button{border:0;background:transparent;color:var(--brand);font-size:9px;font-weight:800}.agent-row{display:flex;align-items:center;gap:9px}.agent-row p{margin:0;font-size:11px;font-weight:700}.mini-avatar{display:grid;place-items:center;width:29px;height:29px;border-radius:9px;background:var(--brand-soft);color:var(--brand);font-size:9px;font-weight:800}.window-card{display:flex;align-items:flex-start;gap:9px;padding:11px;background:#f7f8fa;border:1px solid var(--line);border-radius:11px}.window-card p{margin:0;font-size:9px;line-height:1.55}.pulse-dot{flex:none;width:7px;height:7px;margin-top:3px;border-radius:50%;background:#19b982;box-shadow:0 0 0 3px #dcf5ed}.quick-actions{display:grid;gap:7px}.quick-actions button{border:1px dashed var(--line-strong);background:#fafafa;color:#9a9dab;text-align:left;border-radius:10px;padding:10px 11px;font-size:9px}.toast{position:fixed;right:24px;bottom:24px;background:#242536;color:#fff;padding:13px 16px;border-radius:11px;box-shadow:var(--shadow);font-size:11px;z-index:20}
@media(max-width:1180px){.app-shell{grid-template-columns:68px 340px 1fr}.details-panel{display:none!important}}
@media(max-width:760px){body{overflow:hidden}.app-shell{grid-template-columns:1fr}.rail{display:none}.inbox-panel{grid-column:1;grid-row:1}.chat-panel{display:none}.app-shell.chat-open .inbox-panel{display:none}.app-shell.chat-open .chat-panel{display:block}.app-shell.chat-open .chat{display:grid!important}.mobile-only{display:grid}.badge,.select-wrap{display:none}.chat-header{height:70px;padding:9px 11px}.message-list{height:calc(100vh - 140px);padding:20px 14px}.bubble{max-width:86%}.composer{padding:10px}.composer-hint,.composer-tool{display:none}.inbox-header{padding-top:20px}.conversation-list{padding-bottom:30px}}
.status-dot{display:inline-block;width:5px;height:5px;margin-right:6px;border-radius:50%;background:#b5b8c3;vertical-align:1px}.status-dot.new{background:#f0a43b}.status-dot.open{background:#18ae7d}.status-dot.pending{background:#7b6beb}.status-dot.resolved{background:#a5a8b3}
.composer-tool.enabled{cursor:pointer;color:#686d80}.composer-tool.enabled:hover{background:var(--brand-soft);color:var(--brand)}.chat{position:relative}.quick-popover{position:absolute;z-index:8;left:74px;bottom:75px;width:330px;max-height:290px;overflow:auto;padding:8px;background:#fff;border:1px solid var(--line);border-radius:15px;box-shadow:0 18px 50px rgba(25,27,45,.16)}.quick-reply{width:100%;border:0;background:transparent;text-align:left;padding:10px;border-radius:10px}.quick-reply:hover{background:var(--brand-soft)}.quick-reply strong{display:block;font-size:10px}.quick-reply small{display:block;margin-top:3px;color:var(--muted);font-size:9px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.quick-reply code{float:right;color:var(--brand);font-size:8px}.tag-list{display:flex;flex-wrap:wrap;gap:6px}.tag-chip{display:inline-flex;align-items:center;gap:5px;border:1px solid #dedaff;background:var(--brand-soft);color:var(--brand-dark);padding:5px 8px;border-radius:15px;font-size:9px;font-weight:750}.tag-chip button{border:0;background:transparent;color:inherit;padding:0;font-size:12px;line-height:1}.detail-empty{color:#a1a4b0;font-size:9px}.notes-list{display:grid;gap:8px;max-height:230px;overflow:auto}.note-card{padding:10px;background:#f7f7fa;border:1px solid var(--line);border-radius:11px}.note-card p{margin:0;color:#555a6d;font-size:9px;line-height:1.55;white-space:pre-wrap}.note-card footer{display:flex;justify-content:space-between;margin-top:7px;color:#9a9dab;font-size:8px}.modal{width:min(450px,calc(100% - 28px));border:0;border-radius:20px;padding:0;box-shadow:0 28px 90px rgba(20,22,38,.25);color:var(--text)}.modal::backdrop{background:rgba(17,18,30,.48);backdrop-filter:blur(4px)}.modal form{padding:25px}.modal-head{display:flex;align-items:flex-start;justify-content:space-between}.modal-head h2{margin:0;font-size:20px}.modal-head>button{border:0;background:#f2f2f6;width:30px;height:30px;border-radius:9px;color:#777b8b;font-size:20px}.modal-description{color:var(--muted);font-size:10px;line-height:1.55;margin:13px 0 20px}.modal label{display:grid;gap:7px;margin-top:15px;color:#55596a;font-size:10px;font-weight:800}.modal input,.modal textarea,.modal select{width:100%;border:1px solid var(--line);border-radius:11px;padding:11px 12px;outline:none;resize:vertical}.modal input:focus,.modal textarea:focus,.modal select:focus{border-color:#9185ef;box-shadow:0 0 0 3px var(--brand-soft)}.modal-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:22px}.modal-actions .primary,.modal-actions .ghost{padding:10px 14px;font-size:10px}.ghost{border:1px solid var(--line);background:#fff;border-radius:10px;color:#666a79;font-weight:750}
#emoji-button svg{width:20px;height:20px;stroke-width:1.8}.quick-popover-head{position:sticky;z-index:2;top:-8px;display:flex;align-items:center;justify-content:space-between;gap:10px;margin:-8px -8px 5px;padding:13px 12px 10px;border-bottom:1px solid #2d303d;background:#171923}.quick-popover-head>div{display:grid;gap:3px}.quick-popover-head strong{font-size:11px}.quick-popover-head small{color:#85899b;font-size:8px}.quick-popover-head>button{padding:7px 9px;border:1px solid rgba(128,105,251,.35);border-radius:9px;color:#cabfff;background:rgba(128,105,251,.11);font-size:9px;font-weight:850}.quick-popover-head>button:hover{color:#fff;background:#674dde}.quick-replies-list{display:grid}.quick-reply strong i{display:inline-block;margin-left:6px;padding:2px 5px;border-radius:6px;color:#68dfb7;background:rgba(45,218,162,.09);font-size:7px;font-style:normal;text-transform:uppercase}
.quick-popover{z-index:50;bottom:132px;left:72px;width:min(430px,calc(100% - 100px));max-height:min(420px,calc(100vh - 190px));padding:8px;overflow-x:hidden;overflow-y:auto}.quick-reply{min-width:0;padding:11px 12px}.quick-reply code{max-width:120px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.quick-reply strong{padding-right:95px}.quick-reply small{padding-right:8px}.quick-replies-list .empty{padding:35px 15px}@media(max-width:760px){.quick-popover{right:8px;bottom:126px;left:8px;width:auto;max-height:calc(100vh - 210px)}}
.quick-reply.keyboard-active{outline:1px solid rgba(132,107,251,.48);background:linear-gradient(90deg,rgba(128,105,251,.18),rgba(45,218,162,.05));box-shadow:inset 3px 0 #8069fb}
.media-preview{display:block;max-width:360px;max-height:310px;border-radius:11px;overflow:hidden}.media-preview img,.media-preview video{display:block;width:100%;max-height:310px;object-fit:cover}.audio-preview{display:block;width:min(330px,65vw);height:38px}.document-preview{display:flex;align-items:center;gap:10px;min-width:220px;padding:10px;border-radius:10px;background:rgba(120,120,140,.09);color:inherit;text-decoration:none}.document-preview>span{display:grid;place-items:center;width:32px;height:32px;border-radius:9px;background:rgba(255,255,255,.6);font-weight:800}.document-preview strong,.document-preview small{display:block}.document-preview strong{font-size:10px}.document-preview small{max-width:220px;margin-top:2px;color:inherit;opacity:.7;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.template-preview{margin-top:14px;padding:13px;background:#f7f7fa;border:1px solid var(--line);border-radius:11px;color:#555a68;font-size:10px;line-height:1.6;white-space:pre-wrap}
.routing-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px}.routing-grid label{display:grid;gap:6px;color:#8b8f9f;font-size:8px;font-weight:800;text-transform:uppercase}.routing-grid select{min-width:0;width:100%;padding:9px 7px;font-size:9px}

/* Premium conversation workspace */
.app-shell{height:100dvh;min-height:0}
.chat-panel{height:100%;min-height:0;overflow:hidden;background:#f4f5f9}
.chat{height:100%;min-height:0;overflow:hidden;grid-template-rows:82px minmax(0,1fr) auto auto;background:linear-gradient(180deg,#f6f7fb 0%,#f2f3f8 100%)}
.chat-header{position:relative;z-index:4;height:auto;padding:14px 22px;background:rgba(255,255,255,.88);border-bottom:1px solid rgba(221,223,233,.9);box-shadow:0 5px 22px rgba(30,32,52,.035)}
.chat-title-row{display:flex;align-items:center;gap:8px;min-width:0}
.chat-title-row h2{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.official-channel{display:inline-flex;align-items:center;gap:4px;padding:4px 7px;border:1px solid #d9eee6;border-radius:999px;background:#f2fbf7;color:#087658;font-size:8px;font-weight:800;white-space:nowrap}
.official-channel:before{content:"";width:5px;height:5px;border-radius:50%;background:#16b77f;box-shadow:0 0 0 3px rgba(22,183,127,.12)}
.message-list{min-height:0;overflow-y:auto;overscroll-behavior:contain;scrollbar-gutter:stable;padding:28px clamp(22px,6vw,76px) 36px;background-color:#f4f5f9;background-image:radial-gradient(circle at 18% 12%,rgba(102,87,232,.07),transparent 24%),radial-gradient(circle at 85% 82%,rgba(11,155,112,.045),transparent 23%),radial-gradient(#dfe1e9 .55px,transparent .55px);background-size:auto,auto,20px 20px}
.message-list::-webkit-scrollbar,.conversation-list::-webkit-scrollbar{width:8px}
.message-list::-webkit-scrollbar-thumb,.conversation-list::-webkit-scrollbar-thumb{background:#cfd1dc;border:2px solid transparent;border-radius:10px;background-clip:padding-box}
.message-day{display:flex;align-items:center;gap:12px;margin:18px 0;color:#888d9e;font-size:9px;font-weight:800;text-transform:uppercase;letter-spacing:.08em}
.message-day:before,.message-day:after{content:"";height:1px;flex:1;background:linear-gradient(90deg,transparent,#dfe1e9)}
.message-day:after{background:linear-gradient(90deg,#dfe1e9,transparent)}
.message-day span{padding:6px 10px;border:1px solid rgba(221,223,232,.9);border-radius:999px;background:rgba(255,255,255,.82);box-shadow:0 3px 10px rgba(30,32,52,.035)}
.message-row{margin:4px 0}.message-row.new-author{margin-top:14px}.message-row.same-author .bubble small{display:none}
.bubble{max-width:min(640px,76%);padding:12px 14px 8px;border-color:rgba(226,228,236,.95);border-radius:6px 18px 18px 18px;box-shadow:0 5px 18px rgba(29,31,49,.055)}
.outbound .bubble{background:linear-gradient(145deg,#6f60ec 0%,#5846d3 100%);border-radius:18px 6px 18px 18px;box-shadow:0 8px 24px rgba(79,61,195,.19)}
.bubble p{font-size:12.5px;line-height:1.58}.bubble footer{margin-top:3px}.message-status{font-size:9px;font-weight:800;letter-spacing:-2px;padding-right:2px}
.composer-alert{position:relative;z-index:4;margin:0 18px;padding:9px 14px;border:1px solid #f0ddb9;border-bottom:0;border-radius:13px 13px 0 0;box-shadow:0 -5px 18px rgba(116,74,15,.04)}
.composer{position:relative;z-index:5;flex:none;margin:0 18px 16px;padding:9px;background:rgba(255,255,255,.94);border:1px solid rgba(221,223,232,.96);border-radius:18px;box-shadow:0 14px 38px rgba(28,30,49,.12);backdrop-filter:blur(18px)}
.composer-tool{width:42px;height:42px;border-radius:12px;background:#f5f5f8;transition:.18s}
.composer-input-wrap{min-height:44px;border-color:transparent;background:#f7f7fa}
.composer-input-wrap:focus-within{background:#fff}
.composer textarea{min-height:42px;padding:11px 13px;font-size:12px}
.send-button{width:44px;height:44px;border-radius:13px}
.quick-popover{bottom:84px;left:72px;border-radius:17px;box-shadow:0 22px 60px rgba(22,24,42,.2)}

@media(max-width:760px){
  .app-shell{height:100dvh}
  .app-shell.chat-open .chat-panel{height:100%;overflow:hidden}
  .chat{grid-template-rows:70px minmax(0,1fr) auto auto}
  .chat-header{height:auto;padding:9px 11px}
  .official-channel{display:none}
  .message-list{height:auto;min-height:0;padding:18px 13px 24px}
  .bubble{max-width:88%}
  .composer{margin:0 8px max(8px,env(safe-area-inset-bottom));padding:7px;border-radius:16px}
  .composer-alert{margin:0 8px}
  .composer-input-wrap{min-width:0}
  .composer textarea{font-size:16px}
  .quick-popover{left:8px;right:8px;bottom:75px;width:auto}
}

/* Messenger Pro theme — intentionally high contrast and visibly distinct */
.inbox-panel{background:#fff}
.inbox-header{margin:12px 12px 0;padding:20px;border-radius:20px;background:linear-gradient(135deg,#201b43 0%,#33266f 55%,#5944cb 100%);box-shadow:0 14px 32px rgba(45,32,111,.2)}
.inbox-header .eyebrow,.inbox-header h1{color:#fff}
.inbox-header .eyebrow{opacity:.72}
.connection-pill{border-color:rgba(255,255,255,.16);background:rgba(255,255,255,.12);color:#d9fff2;backdrop-filter:blur(10px)}
.inbox-summary{margin:0 12px;padding:16px 8px;color:#77798b}
.search{margin:0 12px}
.filters{margin-top:5px;padding-left:12px;padding-right:12px}
.filter.active{color:#fff;background:linear-gradient(135deg,#6858e8,#5140c9);box-shadow:0 7px 18px rgba(82,64,207,.22)}
.conversation-list{padding:10px 12px}
.chat{grid-template-rows:88px minmax(0,1fr) auto auto;background:#e8e8ef}
.chat-header{height:88px;padding:15px 24px;color:#fff;border:0;background:linear-gradient(110deg,#19182a 0%,#24213d 58%,#30285d 100%);box-shadow:0 12px 34px rgba(24,22,48,.2)}
.chat-header:before{content:"";position:absolute;inset:0;background:radial-gradient(circle at 72% -30%,rgba(126,108,255,.35),transparent 36%);pointer-events:none}
.chat-header>*{position:relative;z-index:1}
.chat-header .avatar{width:48px;height:48px;border-radius:50%;background:linear-gradient(145deg,#7c6df2,#5a48d4);color:#fff;box-shadow:0 0 0 3px rgba(255,255,255,.1),0 8px 20px rgba(0,0,0,.18)}
.chat-title-row h2{color:#fff;font-size:17px}
.chat-subtitle{display:flex;align-items:center;gap:7px;color:#b9b6ca!important}
.chat-subtitle .muted{color:#d3d0df}
.chat-subtitle-dot{width:4px;height:4px;border-radius:50%;background:#27d69a}
.official-channel{border-color:rgba(56,223,166,.25);background:rgba(32,190,137,.14);color:#80f0c8}
.badge.success{background:rgba(30,192,135,.16);color:#80f0c8}
.badge.warning{background:rgba(255,181,74,.15);color:#ffd08b}
.select-wrap>span{color:#aaa6bc}
.select-wrap select{color:#fff;border-color:rgba(255,255,255,.13);background:rgba(255,255,255,.08)}
.select-wrap select option{color:#202231;background:#fff}
.chat .compact{background:linear-gradient(135deg,#28c891,#159e70);box-shadow:0 9px 24px rgba(15,151,104,.25)}
.message-list{background-color:#e9e8ee;background-image:linear-gradient(rgba(235,234,240,.88),rgba(235,234,240,.88)),url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='110' height='110' viewBox='0 0 110 110'%3E%3Cg fill='none' stroke='%237c778f' stroke-opacity='.28' stroke-width='.85'%3E%3Cpath d='M11 19c9-8 18 2 10 11s-19-1-10-11ZM73 13l10 10m-10 0 10-10M42 61c7-9 18 0 10 9s-18 0-10-9ZM86 75c10 1 11 13 1 15s-12-13-1-15ZM14 88l15 8M55 35l12 7M26 43c4 0 7 3 7 7M94 42l7-5'/%3E%3C/g%3E%3C/svg%3E"),radial-gradient(circle at 75% 20%,rgba(61,195,148,.09),transparent 30%)}
.message-day span{color:#5f6170;border:0;background:rgba(255,255,255,.9);box-shadow:0 5px 16px rgba(34,34,51,.09)}
.bubble{color:#20222c;background:#fff;border-radius:5px 15px 15px 15px;box-shadow:0 1px 2px rgba(24,24,35,.12),0 7px 18px rgba(34,32,50,.06)}
.message-row.inbound.new-author .bubble:before{border-top-color:#fff}
.outbound .bubble{color:#183129;background:linear-gradient(145deg,#d9fdd3,#c9f3c2);border-radius:15px 5px 15px 15px;box-shadow:0 1px 2px rgba(27,77,59,.12),0 8px 20px rgba(37,110,82,.08)}
.message-row.outbound.new-author .bubble:after{border-top-color:#cff7c8}
.outbound .bubble small{color:#147a58}
.outbound .bubble footer{color:#567269}
.message-status.read{color:#188bd1}
.composer{margin:0;padding:13px 18px 16px;border:0;border-radius:0;background:#f7f7fa;box-shadow:0 -8px 30px rgba(33,31,54,.08);backdrop-filter:none}
.composer:focus-within{border:0;box-shadow:0 -8px 30px rgba(33,31,54,.08)}
.composer-input-wrap{min-height:50px;border:1px solid #e4e4eb;border-radius:16px;background:#fff;box-shadow:0 5px 18px rgba(32,32,48,.05)}
.composer-tool{width:46px;height:46px;border-radius:50%}
.send-button{width:48px;height:48px;background:linear-gradient(145deg,#2dca94,#149c6e);box-shadow:0 9px 22px rgba(20,156,110,.28)}
.details-heading{height:88px;color:#fff;border:0;background:linear-gradient(110deg,#19182a,#292345)}
.details-heading .eyebrow{color:#8e82ff}.details-heading .icon-button{border-color:rgba(255,255,255,.14);background:rgba(255,255,255,.08);color:#fff}
.details-panel{background:#f4f4f8}
.contact-profile{margin:12px;border:1px solid #e5e5ed;border-radius:19px;background:#fff;box-shadow:0 9px 26px rgba(34,34,52,.06)}
.detail-section{background:#fff;box-shadow:0 7px 22px rgba(35,37,56,.05)}

@media(max-width:760px){
  .chat{grid-template-rows:72px minmax(0,1fr) auto auto}
  .chat-header{height:72px;padding:10px 12px}
  .chat-header .avatar{width:42px;height:42px}
  .chat-subtitle>span:not(#chat-phone){display:none}
  .chat-title-row h2{font-size:15px}
  .composer{padding:8px 8px max(8px,env(safe-area-inset-bottom));margin:0;border-radius:0}
}

/* Premium messenger visual language */
:root{--chat-canvas:#eeedf6;--chat-ink:#151724;--glass:rgba(255,255,255,.84)}
.app-shell{box-shadow:inset 0 1px rgba(255,255,255,.75)}
.rail{background:radial-gradient(circle at 50% 5%,#292841 0,#171826 35%,#10111c 100%)}
.rail-button{transition:transform .2s ease,background .2s ease,color .2s ease,box-shadow .2s ease}
.rail-button:hover{transform:translateY(-2px)}
.inbox-panel{background:linear-gradient(180deg,#fff 0,#fafafd 100%)}
.inbox-header{padding-top:28px}
.search{height:48px;border-color:#e4e5ed;border-radius:15px;box-shadow:0 6px 20px rgba(30,32,52,.035)}
.search:focus-within{transform:translateY(-1px);box-shadow:0 9px 25px rgba(65,52,160,.09),0 0 0 3px var(--brand-soft)}
.filters{gap:7px;padding-top:16px}
.filter{padding:8px 12px;border-radius:10px}
.filter.active{box-shadow:0 5px 14px rgba(91,72,216,.1)}
.conversation-list{padding:10px 9px}
.conversation{margin-bottom:5px;border:1px solid transparent;border-radius:16px}
.conversation:hover{transform:translateX(2px);background:#f6f5fc;border-color:#eceaf8}
.conversation.active{background:linear-gradient(110deg,#eeebff 0%,#f8f7ff 82%);border-color:#dcd6ff;box-shadow:0 9px 24px rgba(83,65,194,.09)}
.conversation.active:before{top:14px;bottom:14px;width:4px;box-shadow:0 0 14px rgba(102,87,232,.45)}
.avatar,.detail-avatar{background:linear-gradient(145deg,#eeeaff,#dcd5ff);box-shadow:inset 0 1px rgba(255,255,255,.75),0 6px 16px rgba(87,68,201,.11)}
.chat{isolation:isolate;background:var(--chat-canvas)}
.chat-header{border-bottom:1px solid rgba(218,217,229,.85);background:var(--glass);box-shadow:0 8px 28px rgba(38,35,68,.07);backdrop-filter:blur(22px) saturate(145%)}
.chat-header:after{content:"";position:absolute;inset:auto 0 -1px;height:1px;background:linear-gradient(90deg,transparent,rgba(102,87,232,.28),transparent)}
.chat-title-row h2{color:var(--chat-ink);letter-spacing:-.02em}
.header-controls{display:flex;align-items:center;gap:10px}
.official-channel,.badge{box-shadow:inset 0 1px rgba(255,255,255,.75)}
.select-wrap select{background:#f8f8fb;border-color:#e1e2e9}
.compact{border-radius:13px;box-shadow:0 9px 22px rgba(82,64,207,.24)}
.message-list{position:relative;padding-top:34px;background-color:#efeff6;background-image:linear-gradient(rgba(239,239,246,.87),rgba(239,239,246,.87)),url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='90' height='90' viewBox='0 0 90 90'%3E%3Cg fill='none' stroke='%23938da9' stroke-opacity='.22' stroke-width='.8'%3E%3Cpath d='M12 17c8-6 14 2 8 9s-15 0-8-9ZM58 10l8 8m-8 0 8-8M36 52c6-7 14 0 8 7s-14 0-8-7ZM70 61c8 1 9 10 1 12s-10-10-1-12ZM13 70l12 7M47 28l9 5'/%3E%3C/g%3E%3C/svg%3E"),radial-gradient(circle at 20% 10%,rgba(102,87,232,.09),transparent 30%)}
.message-day{position:sticky;top:8px;z-index:3;margin:12px 0 20px}
.message-day:before,.message-day:after{opacity:.5}
.message-day span{background:rgba(255,255,255,.88);border-color:rgba(215,214,225,.9);box-shadow:0 6px 18px rgba(44,40,70,.08);backdrop-filter:blur(12px)}
.message-row{position:relative;animation:message-enter .25s ease both}
.bubble{position:relative;border:0;background:rgba(255,255,255,.96);border-radius:5px 15px 15px 15px;box-shadow:0 1px 1px rgba(22,24,37,.06),0 5px 15px rgba(31,29,54,.055)}
.message-row.inbound.new-author .bubble:before{content:"";position:absolute;left:-8px;top:0;border-top:10px solid rgba(255,255,255,.96);border-left:9px solid transparent}
.outbound .bubble{background:linear-gradient(145deg,#7162ed 0%,#5a48d4 76%);border-radius:15px 5px 15px 15px;box-shadow:0 2px 3px rgba(62,47,157,.12),0 8px 24px rgba(75,57,187,.18)}
.message-row.outbound.new-author .bubble:after{content:"";position:absolute;right:-8px;top:0;border-top:10px solid #5d4bd8;border-right:9px solid transparent}
.bubble:hover{filter:brightness(1.01);box-shadow:0 2px 3px rgba(22,24,37,.07),0 10px 26px rgba(31,29,54,.08)}
.bubble footer{opacity:.82}
.media-preview{border-radius:12px;box-shadow:inset 0 0 0 1px rgba(255,255,255,.15)}
.composer{gap:8px;margin:0 22px 18px;padding:8px;border-color:rgba(214,213,225,.9);border-radius:19px;background:rgba(255,255,255,.88);box-shadow:0 16px 45px rgba(39,35,70,.15),0 2px 6px rgba(39,35,70,.06);backdrop-filter:blur(24px) saturate(150%)}
.composer:focus-within{border-color:rgba(102,87,232,.42);box-shadow:0 18px 50px rgba(58,45,145,.17),0 0 0 3px rgba(102,87,232,.08)}
.composer-input-wrap{border-radius:13px;background:#f4f4f8}
.composer-tool{background:transparent;color:#747889}
.composer-tool.enabled:hover{transform:translateY(-1px);background:#eeecff;color:var(--brand)}
.send-button{border-radius:50%;background:linear-gradient(145deg,#786af0,#5140ca);box-shadow:0 8px 20px rgba(82,64,207,.3)}
.send-button:hover{transform:translateY(-2px) rotate(-3deg)}
.details-panel{background:linear-gradient(180deg,#fff,#fafafd)}
.details-heading{background:rgba(255,255,255,.9);backdrop-filter:blur(16px)}
.contact-profile{position:relative;background:radial-gradient(circle at 50% 15%,rgba(102,87,232,.08),transparent 54%)}
.detail-section{margin:10px 12px;padding:16px;border:1px solid #e8e8ef;border-radius:15px;background:rgba(255,255,255,.82);box-shadow:0 5px 18px rgba(35,37,56,.035)}
.detail-section+.detail-section{border-top:1px solid #e8e8ef}
.window-card{background:linear-gradient(135deg,#f5fbf8,#f8f9fb);border-color:#dfeee8}
@keyframes message-enter{from{opacity:0;transform:translateY(5px)}to{opacity:1;transform:translateY(0)}}

@media(max-width:760px){
  .header-controls{margin-left:auto}
  .header-controls .compact{padding:0 10px;font-size:11px}
  .message-list{padding-top:22px}
  .composer{margin-left:8px;margin-right:8px}
}
@media(prefers-reduced-motion:reduce){.message-row,.conversation,.rail-button,.send-button{animation:none;transition:none}}

/* Readable typography scale */
body{font-size:14px}
.eyebrow{font-size:11px}
.connection-pill{font-size:11px}
.inbox-summary{font-size:12px}
.search input{font-size:14px}
.search kbd{font-size:10px}
.filter{font-size:12px}
.conversation{padding-top:15px;padding-bottom:15px}
.conversation-top strong{font-size:13px}
.conversation-top time{font-size:10px}
.conversation-bottom{font-size:11px;line-height:1.45}
.conversation-bottom b{font-size:10px}
.avatar{font-size:13px}
.empty{font-size:13px}
.chat-header h2{font-size:16px}
.chat-header p{font-size:12px}
.official-channel{font-size:10px}
.badge{font-size:10px}
.select-wrap>span{font-size:9px}
.select-wrap select{font-size:12px}
.compact{font-size:12px}
.message-day{font-size:10px}
.bubble p{font-size:14px;line-height:1.6}
.bubble small{font-size:11px}
.bubble footer{font-size:10px}
.message-status{font-size:11px}
.composer textarea{font-size:14px}
.composer-hint{font-size:10px}
.composer-alert{font-size:12px}
.details-heading h2{font-size:17px}
.contact-profile h2{font-size:16px}
.contact-profile>p{font-size:12px}
.channel-badge{font-size:10px}
.detail-label,.detail-label button{font-size:10px}
.agent-row p{font-size:12px}
.mini-avatar{font-size:10px}
.window-card p{font-size:11px}
.detail-empty{font-size:11px}
.routing-grid label{font-size:9px}
.routing-grid select{font-size:11px}
.tag-chip{font-size:11px}
.note-card p{font-size:11px}
.note-card footer{font-size:10px}
.quick-reply strong{font-size:12px}
.quick-reply small{font-size:11px}
.quick-reply code{font-size:10px}
.document-preview strong{font-size:12px}
.document-preview small{font-size:11px}
.modal-description,.modal label{font-size:12px}
.modal-actions .primary,.modal-actions .ghost{font-size:12px}

@media(max-width:760px){
  .chat-header h2{font-size:15px}
  .chat-header p{font-size:11px}
  .bubble p{font-size:14px}
  .bubble footer{font-size:10px}
  .conversation-top strong{font-size:14px}
  .conversation-bottom{font-size:12px}
}

/* Obsidian Violet — dark premium theme */
:root{--bg:#090a11;--surface:#11131d;--surface-2:#171925;--line:#252837;--line-strong:#34384a;--text:#f3f2fa;--muted:#989bad;--brand:#836dff;--brand-dark:#6249e8;--brand-soft:rgba(125,101,255,.14);--green:#24d69b;--green-soft:rgba(36,214,155,.12);--amber:#f0b35b;--amber-soft:rgba(240,179,91,.13);--danger:#ff6878;--shadow:0 18px 50px rgba(0,0,0,.3);--shadow-sm:0 6px 18px rgba(0,0,0,.22);color-scheme:dark}
body{background:#090a11;color:var(--text)}
.app-shell{background:#0d0f17;border:1px solid #1d202c}
.rail{border-color:#222535;background:radial-gradient(circle at 50% 4%,#342869 0,#181724 31%,#0b0c13 100%)}
.rail-button{color:#777b91}.rail-button:hover{color:#e5e2f7;background:#242334}.rail-button.active{background:linear-gradient(145deg,#8b74ff,#6247e4);box-shadow:0 10px 26px rgba(103,72,226,.38)}
.inbox-panel{border-color:#242735;background:linear-gradient(180deg,#12141e,#0e1018)}
.inbox-header{background:linear-gradient(135deg,#211944,#342268 55%,#165a4c 145%);border:1px solid rgba(139,116,255,.2);box-shadow:0 18px 40px rgba(0,0,0,.28)}
.inbox-summary{color:#85899b}.inbox-summary b{color:#e9e7f2}
.search{color:#818598;border-color:#292c3a;background:#171923;box-shadow:0 8px 22px rgba(0,0,0,.16)}
.search input{color:#f0eef8;background:transparent}.search input::placeholder{color:#727688}.search kbd{color:#7d8192;border-color:#303443;background:#20232e}
.filters{border-color:#232633}.filter{color:#9295a6}.filter:hover{color:#eceaf6;background:#1b1d29}.filter.active{color:#fff;background:linear-gradient(135deg,#8069fb,#5f46dd)}
.conversation{color:#f1eff7}.conversation:hover{border-color:#292d3c;background:#191b27}.conversation.active{border-color:rgba(131,109,255,.36);background:linear-gradient(105deg,rgba(126,100,255,.22),rgba(28,29,43,.88));box-shadow:0 10px 28px rgba(0,0,0,.2),inset 0 0 28px rgba(129,104,255,.035)}
.conversation.active:before{background:#876fff}.conversation-top time,.conversation-bottom{color:#8e92a4}
.avatar,.detail-avatar{color:#c5baff;background:linear-gradient(145deg,#302a53,#24213d);box-shadow:inset 0 1px rgba(255,255,255,.06),0 8px 20px rgba(0,0,0,.2)}
.empty{color:#7f8395}
.chat-panel,.chat{background:#0d0f17}
.chat-header{border-bottom:1px solid #2b2940;background:linear-gradient(110deg,#151522,#201b38 58%,#28204d);box-shadow:0 14px 38px rgba(0,0,0,.3)}
.chat-header:after{background:linear-gradient(90deg,transparent,rgba(137,113,255,.5),rgba(36,214,155,.25),transparent)}
.chat-header .avatar{background:linear-gradient(145deg,#8c76ff,#6047de)}
.chat-subtitle{color:#8f92a3!important}.chat-subtitle .muted{color:#b4b2c2}.chat-subtitle-dot{background:#2cdda3;box-shadow:0 0 10px rgba(44,221,163,.7)}
.official-channel{color:#65e7bb;border-color:rgba(44,221,163,.24);background:rgba(32,190,137,.1)}
.badge.success{color:#65e7bb;background:rgba(36,214,155,.11)}.badge.warning{color:#f3c071;background:rgba(240,179,91,.12)}
.select-wrap select{color:#efedf8;border-color:#39364e;background:#242139}.select-wrap select option{color:#efedf8;background:#1b1c28}
.chat .compact{background:linear-gradient(135deg,#8069fb,#6047df);box-shadow:0 10px 26px rgba(99,70,223,.3)}
.message-list{background-color:#0d0f17;background-image:linear-gradient(rgba(13,15,23,.91),rgba(13,15,23,.91)),url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='110' height='110' viewBox='0 0 110 110'%3E%3Cg fill='none' stroke='%238b80ad' stroke-opacity='.34' stroke-width='.8'%3E%3Cpath d='M11 19c9-8 18 2 10 11s-19-1-10-11ZM73 13l10 10m-10 0 10-10M42 61c7-9 18 0 10 9s-18 0-10-9ZM86 75c10 1 11 13 1 15s-12-13-1-15ZM14 88l15 8M55 35l12 7M26 43c4 0 7 3 7 7M94 42l7-5'/%3E%3C/g%3E%3C/svg%3E"),radial-gradient(circle at 78% 18%,rgba(108,78,232,.18),transparent 28%),radial-gradient(circle at 15% 85%,rgba(31,174,126,.1),transparent 25%)}
.message-day:before,.message-day:after{background:linear-gradient(90deg,transparent,#303344)}.message-day:after{background:linear-gradient(90deg,#303344,transparent)}.message-day span{color:#aaaebe;border:1px solid #292c3b;background:rgba(25,27,39,.9);box-shadow:0 7px 20px rgba(0,0,0,.24)}
.bubble{color:#ecebf3;background:linear-gradient(145deg,#20232f,#1a1c27);border:1px solid #2a2d3b;box-shadow:0 2px 3px rgba(0,0,0,.22),0 10px 25px rgba(0,0,0,.16)}
.message-row.inbound.new-author .bubble:before{border-top-color:#20232f}
.outbound .bubble{color:#fff;background:linear-gradient(145deg,#8069f5,#5f46d8);border-color:rgba(151,131,255,.34);box-shadow:0 3px 5px rgba(0,0,0,.22),0 12px 30px rgba(75,47,186,.24)}
.message-row.outbound.new-author .bubble:after{border-top-color:#6249dc}.outbound .bubble small{color:#d7d0ff}.outbound .bubble footer{color:#d5cff3}.message-status.read{color:#5cf0bc}
.document-preview{background:rgba(10,11,18,.22)}.document-preview>span{background:rgba(255,255,255,.09)}
.composer{border-top:1px solid #242736;background:#11131d;box-shadow:0 -12px 34px rgba(0,0,0,.25)}.composer:focus-within{box-shadow:0 -12px 34px rgba(0,0,0,.25)}
.composer-input-wrap{border-color:#292c3a;background:#191b26;box-shadow:inset 0 1px rgba(255,255,255,.025),0 6px 20px rgba(0,0,0,.15)}.composer-input-wrap:focus-within{border-color:rgba(131,109,255,.52);background:#1c1e2a;box-shadow:0 0 0 3px rgba(131,109,255,.1)}
.composer textarea{color:#f2f0f8}.composer textarea::placeholder{color:#737789}.composer-hint{color:#737789}.composer-tool{color:#888c9f}.composer-tool.enabled:hover{color:#b9aeff;background:rgba(131,109,255,.13)}
.send-button{background:linear-gradient(145deg,#32daa4,#17a979);box-shadow:0 10px 25px rgba(23,169,121,.28)}
.composer-alert{color:#eec27e;border-color:#4b3b27;background:#251f19}
.details-panel{border-color:#242735;background:linear-gradient(180deg,#11131c,#0e1018)}
.details-heading{border-bottom:1px solid #29263d;background:linear-gradient(110deg,#151522,#262044)}
.contact-profile,.detail-section{color:#efedf7;border-color:#292c39;background:#171923;box-shadow:0 10px 28px rgba(0,0,0,.17)}
.contact-profile{background:radial-gradient(circle at 50% 8%,rgba(130,105,255,.15),transparent 48%),#171923}.channel-badge{color:#61e3b7;background:rgba(36,214,155,.11)}
.detail-label{color:#868a9d}.detail-label button{color:#a696ff}.agent-row p{color:#e3e1eb}.mini-avatar{color:#c2b8ff;background:rgba(131,109,255,.15)}
.window-card{border-color:#294338;background:linear-gradient(135deg,rgba(31,133,99,.1),#1a1c27)}
.routing-grid select{color:#eceaf5;border-color:#303342;background:#1d1f2b}.detail-empty{color:#777b8d}.tag-chip{color:#c8beff;border-color:#443a70;background:rgba(131,109,255,.14)}.note-card{border-color:#2b2e3d;background:#1c1e29}.note-card p{color:#c4c3ce}
.icon-button{color:#aaaebe;border-color:#303342;background:#1c1e29}
.quick-popover,.modal{color:#eeeef5;border:1px solid #303342;background:#171923}.quick-reply{color:#e8e6ef}.quick-reply:hover{background:rgba(131,109,255,.13)}.quick-reply small,.modal-description{color:#9296a8}.modal-head>button{color:#aaaebe;background:#242733}.modal input,.modal textarea,.modal select{color:#f0eef7;border-color:#303342;background:#1d1f2a}.ghost{color:#c3c1cd;border-color:#343746;background:#1d1f2a}
.message-list::-webkit-scrollbar-thumb,.conversation-list::-webkit-scrollbar-thumb{background:#353849;border-color:transparent}
.toast{color:#fff;border:1px solid #38334f;background:#211d35}
.message-status.queued{display:inline-block;color:#b8afff;animation:sync-pulse 1s ease-in-out infinite}.message-retry{align-self:center;flex:none;width:32px;height:32px;margin-right:7px;padding:7px;border:1px solid rgba(255,104,120,.3);border-radius:50%;color:#ff8a98;background:rgba(255,104,120,.12);box-shadow:0 5px 16px rgba(0,0,0,.2);transition:.16s}.message-retry svg{width:16px;height:16px;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}.message-retry:hover{color:#fff;border-color:rgba(255,104,120,.55);background:rgba(255,104,120,.28);transform:scale(1.06)}.message-retry:disabled{opacity:.55;cursor:wait}.message-retry.retrying svg{animation:retry-spin .8s linear infinite}@keyframes retry-spin{to{transform:rotate(360deg)}}@keyframes sync-pulse{50%{opacity:.35;transform:scale(.88)}}

/* Dark authentication experience */
.login-page{position:relative;isolation:isolate;background:#090a11;background-image:radial-gradient(circle at 18% 14%,rgba(112,78,234,.24),transparent 28%),radial-gradient(circle at 83% 82%,rgba(24,184,131,.14),transparent 30%),linear-gradient(145deg,#090a11,#10111c);color:#f3f2fa}
.login-page:before{content:"";position:fixed;z-index:-1;inset:0;opacity:.18;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='90' height='90'%3E%3Cg fill='none' stroke='%238b80ad' stroke-opacity='.35' stroke-width='.8'%3E%3Cpath d='M12 17c8-6 14 2 8 9s-15 0-8-9ZM58 10l8 8m-8 0 8-8M36 52c6-7 14 0 8 7s-14 0-8-7ZM70 61c8 1 9 10 1 12s-10-10-1-12Z'/%3E%3C/g%3E%3C/svg%3E")}
.login-card{position:relative;overflow:hidden;border:1px solid rgba(131,109,255,.24);background:linear-gradient(145deg,rgba(27,28,42,.96),rgba(17,19,29,.97));box-shadow:0 30px 90px rgba(0,0,0,.48),0 0 80px rgba(104,73,225,.08);backdrop-filter:blur(24px)}
.login-card:before{content:"";position:absolute;top:-110px;right:-90px;width:240px;height:240px;border-radius:50%;background:radial-gradient(circle,rgba(126,98,255,.22),transparent 68%);pointer-events:none}
.login-card h1{color:#f7f5ff}.login-card>p.muted{color:#969aac}
.login-card label{color:#d9d7e2}.login-card input{color:#f5f3fa;border-color:#303342;background:#1b1d28}.login-card input:focus{border-color:#8069fb;background:#1e202d;box-shadow:0 0 0 3px rgba(131,109,255,.13)}
.login-card .primary{background:linear-gradient(135deg,#8069fb,#6047df);box-shadow:0 10px 28px rgba(97,70,223,.32)}
.filters{scrollbar-width:none;-ms-overflow-style:none}.filters::-webkit-scrollbar{display:none;width:0;height:0}
.filter{display:inline-flex;align-items:center;gap:7px}.filter-count{display:inline-grid;place-items:center;min-width:22px;height:19px;padding:0 6px;border:1px solid rgba(131,109,255,.18);border-radius:10px;color:#b9aeff;background:rgba(131,109,255,.11);font-size:9px;font-weight:800;line-height:1}.filter.active .filter-count{color:#fff;border-color:rgba(255,255,255,.13);background:rgba(255,255,255,.16);box-shadow:inset 0 1px rgba(255,255,255,.08)}
#chat-name{color:#fff}
.filters{cursor:grab;overscroll-behavior-x:contain;scroll-behavior:smooth}.filters.dragging{cursor:grabbing;scroll-behavior:auto;user-select:none}

/* Replies, reactions, emoji and voice */
.composer-stack{min-width:0;flex:1;display:grid}.composer-stack .composer-input-wrap{width:100%}.reply-preview{display:flex;align-items:center;justify-content:space-between;margin:0 0 7px;padding:9px 11px;border-left:3px solid #28d39a;border-radius:9px;background:#20232e}.reply-preview>div{min-width:0;display:grid;gap:2px}.reply-preview strong{color:#62e2b7;font-size:10px}.reply-preview span{overflow:hidden;color:#aaaebe;font-size:11px;text-overflow:ellipsis;white-space:nowrap}.reply-preview button{border:0;color:#a8abba;background:transparent;font-size:20px}.quoted-message{display:grid;gap:3px;margin:-3px -5px 8px;padding:8px 10px;border-left:3px solid #32dba5;border-radius:8px;background:rgba(4,7,12,.24)}.quoted-message strong{color:#69e8bd;font-size:10px}.quoted-message span{max-width:360px;overflow:hidden;color:inherit;opacity:.72;font-size:11px;text-overflow:ellipsis;white-space:nowrap}.message-reactions{position:relative;display:flex;flex-wrap:wrap;gap:3px;margin:3px 0 -16px}.message-reactions button{min-width:27px;height:23px;padding:1px 6px;border:1px solid #343747;border-radius:12px;background:#1b1d27;font-size:13px;box-shadow:0 3px 9px rgba(0,0,0,.2)}.message-more{align-self:center;margin:0 5px;border:0;color:#898d9e;background:transparent;opacity:0;font-size:18px;transition:.15s}.message-row:hover .message-more{opacity:1}.outbound .message-more{order:-1}.message-actions{position:fixed;z-index:40;width:280px}.reaction-strip{display:flex;align-items:center;gap:2px;width:max-content;margin-bottom:7px;padding:7px;border:1px solid #303340;border-radius:24px;background:#171921;box-shadow:0 12px 35px rgba(0,0,0,.35)}.reaction-strip button{width:34px;height:32px;border:0;border-radius:17px;background:transparent;font-size:19px}.reaction-strip button:hover{background:#292c38;transform:scale(1.12)}.message-menu{display:grid;padding:7px;border:1px solid #2d303c;border-radius:14px;background:#15171f;box-shadow:0 18px 50px rgba(0,0,0,.45)}.message-menu button{display:flex;gap:12px;padding:11px 12px;border:0;border-radius:9px;color:#e8e6ef;background:transparent;text-align:left}.message-menu button:hover{background:#282a34}.emoji-popover{position:absolute;z-index:45;bottom:78px;left:160px;filter:drop-shadow(0 20px 38px rgba(0,0,0,.45))}.emoji-popover emoji-picker{height:390px;--background:#171921;--border-color:#303340;--input-border-color:#343746;--input-font-color:#f1eff7;--input-placeholder-color:#85899b;--outline-color:#8069fb;--category-font-color:#aaaebe;--indicator-color:#8069fb}.voice-recorder{position:absolute;z-index:30;right:18px;bottom:16px;left:18px;height:70px;display:flex;align-items:center;gap:14px;padding:12px 16px;border:1px solid #303342;border-radius:18px;background:#171923;box-shadow:0 16px 45px rgba(0,0,0,.42)}.voice-recorder>button{border:0;border-radius:11px;color:#fff;background:#6148dc;padding:10px 14px}.voice-recorder #cancel-voice{color:#ff8492;background:rgba(255,104,120,.1);font-size:20px}.recording-dot{width:9px;height:9px;border-radius:50%;background:#ff5e70;animation:sync-pulse 1s infinite}.voice-wave{height:35px;flex:1;display:flex;align-items:center;gap:4px}.voice-wave i{width:3px;border-radius:3px;background:#8069fb;animation:voice-wave .8s ease-in-out infinite alternate}.voice-wave i:nth-child(2n){animation-delay:.2s}.voice-wave i:nth-child(3n){animation-delay:.4s}@keyframes voice-wave{from{height:7px}to{height:30px}}.composer.recording{visibility:hidden}
@media(max-width:760px){#emoji-button,#voice-button{display:grid}.emoji-popover{right:8px;bottom:70px;left:8px}.emoji-popover emoji-picker{width:100%;height:360px}.message-more{opacity:.75}.voice-recorder{right:8px;bottom:8px;left:8px}}

/* Keep the composer pinned while only the message history scrolls. */
.app-shell,.chat-panel,.chat{min-height:0}
.chat{position:relative;display:block;height:100%;overflow:hidden}
.chat-header{position:absolute;z-index:6;inset:0 0 auto;height:82px}
.message-list{position:absolute;inset:82px 0 0;min-height:0;max-height:none;padding-bottom:116px;overflow-y:auto;overscroll-behavior:contain}
.composer{position:absolute;z-index:10;right:22px;bottom:18px;left:22px;margin:0;flex-shrink:0}
.composer-alert{position:absolute;z-index:9;right:22px;bottom:87px;left:22px;margin:0}
@media(max-width:760px){.chat-header{height:70px}.message-list{inset:70px 0 0;padding-bottom:96px}.composer{right:8px;bottom:max(8px,env(safe-area-inset-bottom));left:8px}.composer-alert{right:8px;bottom:75px;left:8px}}

/* Fixed inbox controls with an independently scrollable conversation list. */
.inbox-panel{height:100%;min-height:0;overflow:hidden}
.inbox-header,.inbox-summary,.search,.filters{flex-shrink:0}
.conversation-list{min-height:0;overflow-x:hidden;overflow-y:auto;overscroll-behavior-y:contain;scrollbar-width:none;-ms-overflow-style:none}
.conversation-list::-webkit-scrollbar{display:none;width:0;height:0}

/* Menu premium de ações da conversa */
.conversation-actions{position:fixed;z-index:80;width:330px;overflow:hidden;border:1px solid rgba(139,119,255,.25);border-radius:18px;background:rgba(20,21,31,.97);box-shadow:0 24px 70px rgba(0,0,0,.58),0 0 0 1px rgba(255,255,255,.025);backdrop-filter:blur(22px);animation:context-in .15s ease-out}
@keyframes context-in{from{opacity:0;transform:translateY(-5px) scale(.98)}to{opacity:1;transform:none}}
.conversation-menu-head{display:flex;align-items:center;gap:11px;padding:15px 16px;background:linear-gradient(115deg,rgba(111,77,238,.2),rgba(31,211,153,.05))}.conversation-menu-head .avatar{width:38px;height:38px;border-radius:12px}.conversation-menu-head>div{min-width:0;display:grid;gap:3px}.conversation-menu-head strong,.conversation-menu-head small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversation-menu-head strong{color:#fff;font-size:13px}.conversation-menu-head small{color:#9095aa;font-size:10px}
.conversation-menu-group{display:grid;padding:7px}.conversation-menu-group+.conversation-menu-group{border-top:1px solid #2a2c39}.conversation-menu-group>button{display:flex;align-items:center;gap:12px;width:100%;padding:10px;border:0;border-radius:11px;color:#efedf7;background:transparent;text-align:left;transition:.16s}.conversation-menu-group>button:hover{background:linear-gradient(90deg,rgba(115,83,239,.18),rgba(45,218,162,.06));transform:translateX(2px)}.conversation-menu-group button>div{display:grid;gap:3px}.conversation-menu-group button strong{font-size:12px}.conversation-menu-group button small{color:#858a9d;font-size:10px}.context-icon{display:grid;place-items:center;flex:none;width:31px;height:31px;border:1px solid #363847;border-radius:10px;color:#a997ff;background:#222430;font-size:14px}.conversation-menu-group button:hover .context-icon{border-color:rgba(132,105,255,.52);color:#65e3b7;background:rgba(107,77,230,.2)}
.schedule-modal{width:min(570px,calc(100vw - 28px));max-width:570px;overflow:hidden}.schedule-modal form{box-sizing:border-box;width:100%;max-width:100%}.schedule-contact{display:flex;align-items:center;gap:11px;padding:12px;border:1px solid #323544;border-radius:13px;background:linear-gradient(105deg,rgba(116,81,238,.13),rgba(33,211,157,.04))}.schedule-contact>div{display:grid;gap:3px}.schedule-contact strong{color:#f5f3fa}.schedule-contact small{color:#8e93a7}.schedule-warning{display:flex;min-width:0;gap:10px;padding:11px 12px;border:1px solid rgba(232,181,75,.22);border-radius:12px;color:#c7b98e;background:rgba(232,181,75,.07)}.schedule-warning>span{display:grid;place-items:center;flex:none;width:21px;height:21px;border-radius:50%;color:#161821;background:#e6b84d;font-weight:900}.schedule-warning p{min-width:0;margin:0;font-size:10px;line-height:1.55;overflow-wrap:anywhere}.scheduled-list{display:grid;gap:7px;max-height:170px;overflow-y:auto}.scheduled-title{padding-top:2px;color:#8e93a7;font-size:9px;font-weight:900;letter-spacing:.12em;text-transform:uppercase}.scheduled-list article{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 11px;border:1px solid #303240;border-radius:11px;background:#191b25}.scheduled-list article>div{min-width:0;display:grid;gap:4px}.scheduled-list article strong{overflow:hidden;color:#e9e7ef;font-size:11px;text-overflow:ellipsis;white-space:nowrap}.scheduled-list article small{color:#8c91a3;font-size:9px}.scheduled-list article button{flex:none;width:28px;height:28px;border:0;border-radius:9px;color:#ff8793;background:rgba(255,91,108,.1);font-size:17px}
@media(max-width:520px){.schedule-modal .modal-actions{flex-wrap:wrap}.schedule-modal .modal-actions button{flex:1}.schedule-modal form{padding:20px 16px}}
@media(max-width:760px){.conversation-actions{width:min(330px,calc(100vw - 24px))}}

/* Prévia de anexos colados, inspirada no fluxo do WhatsApp Web */
.paste-preview-dialog{width:100vw;max-width:none;height:100vh;max-height:none;margin:0;padding:0;border:0;color:#f3f1f8;background:#0d0f13}.paste-preview-dialog::backdrop{background:#0d0f13}.paste-preview-shell{height:100%;display:grid;grid-template-rows:72px minmax(0,1fr) 134px;background:radial-gradient(circle at 50% 43%,rgba(111,79,225,.09),transparent 35%),#0d0f13}.paste-preview-shell>header{display:flex;align-items:center;gap:16px;padding:0 24px;border-bottom:1px solid #22252d;background:rgba(15,17,21,.88)}.paste-preview-shell>header>button{width:38px;height:38px;border:0;border-radius:12px;color:#c4c6ce;background:transparent;font-size:28px}.paste-preview-shell>header>button:hover{color:#fff;background:#24262e}.paste-preview-shell>header>div{display:grid;gap:3px}.paste-preview-shell>header strong{font-size:14px}.paste-preview-shell>header small{color:#858a98;font-size:10px}.paste-preview-shell>main{min-height:0;display:grid;place-items:center;padding:24px;overflow:hidden}.paste-preview-shell>main>img,.paste-preview-shell>main>video{max-width:min(900px,82vw);max-height:calc(100vh - 250px);object-fit:contain;border-radius:4px;filter:drop-shadow(0 18px 50px rgba(0,0,0,.42))}.paste-preview-shell>main>iframe{width:min(900px,80vw);height:100%;border:1px solid #2b2e38;border-radius:8px;background:#fff}.paste-document-preview{min-width:320px;max-width:650px;display:grid;place-items:center;gap:15px;padding:48px;border:1px solid #292c36;border-radius:18px;background:#171920;box-shadow:0 20px 60px rgba(0,0,0,.32)}.paste-document-preview>span{display:grid;place-items:center;width:82px;height:82px;border-radius:22px;color:#63e1b5;background:linear-gradient(145deg,#392c72,#202839);font-size:24px;font-weight:900}.paste-document-preview strong{max-width:500px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.paste-document-preview small{color:#888d9c}.paste-document-preview audio{width:min(480px,70vw)}
.paste-preview-shell>footer{display:flex;align-items:center;justify-content:center;gap:12px;padding:18px 30px 22px;border-top:1px solid #24262d;background:#111318}.paste-thumbnails{display:flex;gap:7px;max-width:300px;overflow-x:auto;scrollbar-width:none}.paste-thumbnail,.paste-add{position:relative;flex:none;width:58px;height:58px;padding:4px;border:1px solid #363943;border-radius:9px;color:#aaaeb9;background:#1b1d24}.paste-thumbnail.active{border:3px solid #39d69f;padding:2px}.paste-thumbnail img{width:100%;height:100%;border-radius:5px;object-fit:cover}.paste-thumbnail>span{display:grid;place-items:center;height:100%;font-size:9px;font-weight:900}.paste-thumbnail>i{position:absolute;top:-7px;right:-7px;display:none;width:19px;height:19px;border-radius:50%;color:#fff;background:#e25b6a;font-style:normal;line-height:18px}.paste-thumbnail:hover>i{display:block}.paste-add{font-size:25px}.paste-add:hover{color:#68e1b8;border-color:#4a9c83}.paste-caption{width:min(600px,45vw);height:50px;display:flex;align-items:center;border:1px solid #292c33;border-radius:13px;background:#222429}.paste-caption:focus-within{border-color:rgba(126,102,244,.65);box-shadow:0 0 0 3px rgba(126,102,244,.1)}.paste-caption textarea{min-width:0;flex:1;resize:none;border:0;outline:0;padding:15px;color:#f3f1f7;background:transparent;font:inherit}.paste-caption textarea::placeholder{color:#8c909b}.paste-caption>span{padding-right:13px;color:#707583;font-size:9px;white-space:nowrap}.paste-send{flex:none;width:56px;height:56px;display:grid;place-items:center;border:0;border-radius:50%;color:#fff;background:linear-gradient(145deg,#7757f4,#5d43d7);box-shadow:0 9px 28px rgba(103,73,225,.38)}.paste-send:hover{transform:translateY(-2px);filter:brightness(1.08)}.paste-send:disabled{opacity:.5;transform:none}.paste-send svg{width:21px}
@media(max-width:760px){.paste-preview-shell{grid-template-rows:60px minmax(0,1fr) 150px}.paste-preview-shell>header{padding:0 13px}.paste-preview-shell>main{padding:12px}.paste-preview-shell>main>img,.paste-preview-shell>main>video{max-width:95vw;max-height:calc(100vh - 235px)}.paste-preview-shell>footer{flex-wrap:wrap;padding:10px}.paste-thumbnails{order:1;max-width:calc(100vw - 90px)}.paste-add{order:2}.paste-caption{order:3;width:calc(100vw - 85px)}.paste-send{order:4}.paste-caption>span{display:none}}

/* Controle de notificações sonoras */
.sound-toggle{overflow:visible}.sound-toggle .sound-off-icon{display:none}.sound-toggle.sound-muted .sound-on-icon{display:none}.sound-toggle.sound-muted .sound-off-icon{display:block}.sound-toggle:not(.sound-muted){color:#71e2bc;background:rgba(37,204,150,.08)}.sound-toggle:not(.sound-muted):hover{color:#8cf1cf;background:rgba(37,204,150,.14)}.sound-status-dot{position:absolute;right:6px;bottom:7px;width:6px;height:6px;border:2px solid #131521;border-radius:50%;background:#2edba3;box-sizing:content-box;box-shadow:0 0 9px rgba(46,219,163,.65)}.sound-muted .sound-status-dot{background:#6d7181;box-shadow:none}.sound-toggle.ringing:after{content:"";position:absolute;inset:5px;border:1px solid rgba(76,228,177,.7);border-radius:12px;animation:sound-ring .62s ease-out}@keyframes sound-ring{from{opacity:1;transform:scale(.85)}to{opacity:0;transform:scale(1.5)}}

/* Menu de gestão em configurações */
.settings-navigation{position:relative}.settings-navigation>.rail-button[aria-expanded="true"]{color:#fff;background:linear-gradient(145deg,#755fe9,#553fca);box-shadow:0 9px 24px rgba(92,65,206,.35)}
.settings-menu{position:absolute;z-index:80;left:58px;bottom:0;width:286px;padding:10px;border:1px solid rgba(137,116,255,.25);border-radius:18px;background:rgba(20,20,31,.98);box-shadow:0 24px 65px rgba(0,0,0,.55),0 0 0 1px rgba(255,255,255,.025);backdrop-filter:blur(20px);animation:settings-menu-in .18s ease-out}
.settings-menu:before{content:"";position:absolute;left:-6px;bottom:16px;width:11px;height:11px;border-left:1px solid rgba(137,116,255,.25);border-bottom:1px solid rgba(137,116,255,.25);background:#14141f;transform:rotate(45deg)}
.settings-menu header{padding:9px 10px 12px;border-bottom:1px solid #2a2b3a}.settings-menu header span{display:block;color:#8f7aff;font-size:9px;font-weight:850;letter-spacing:.16em}.settings-menu header strong{display:block;margin-top:4px;color:#f4f2fb;font-size:16px}
.settings-menu a{position:relative;display:flex;align-items:center;gap:11px;margin-top:4px;padding:10px;border-radius:12px;color:#dedbea;text-decoration:none;transition:.16s ease}.settings-menu a:hover,.settings-menu a:focus-visible{outline:0;color:#fff;background:linear-gradient(100deg,rgba(126,97,243,.2),rgba(40,211,153,.08));transform:translateX(2px)}.settings-menu a>span:last-child{min-width:0}.settings-menu a strong,.settings-menu a small{display:block}.settings-menu a strong{font-size:12px}.settings-menu a small{margin-top:3px;color:#888b9c;font-size:10px}.settings-menu-icon{display:grid;flex:0 0 34px;width:34px;height:34px;place-items:center;border:1px solid #36344c;border-radius:10px;color:#9b88ff;background:#29243f;font-size:17px}.settings-menu a:hover .settings-menu-icon{color:#6de0b7;border-color:rgba(61,215,161,.28);background:rgba(36,177,128,.1)}
@keyframes settings-menu-in{from{opacity:0;transform:translate(-8px,5px) scale(.98)}to{opacity:1;transform:none}}

/* Apresentação premium da marca na tela inicial do chat */
.welcome-state:not(.hidden){animation:welcome-content-in .7s cubic-bezier(.22,1,.36,1) both}.welcome-orbit{position:relative;isolation:isolate;width:142px;height:142px;margin-bottom:32px;border:0;background:radial-gradient(circle,rgba(100,75,230,.13) 0 42%,transparent 68%);box-shadow:none}.welcome-orbit:before,.welcome-orbit:after{content:"";position:absolute;z-index:-1;border-radius:50%;pointer-events:none}.welcome-orbit:before{inset:8px;border:1px solid rgba(139,116,255,.32);box-shadow:0 0 32px rgba(112,76,235,.18),inset 0 0 24px rgba(39,215,162,.04);animation:welcome-orbit-pulse 3.4s ease-in-out infinite}.welcome-orbit:after{inset:-4px;border:1px solid transparent;border-top-color:rgba(69,225,174,.7);border-right-color:rgba(135,103,255,.42);filter:drop-shadow(0 0 8px rgba(80,218,177,.35));animation:welcome-orbit-spin 9s linear infinite}.welcome-icon{width:96px;height:96px;border-radius:0;background:transparent;box-shadow:none;animation:welcome-logo-float 4s ease-in-out infinite}.welcome-icon img{display:block;width:100%;height:100%;object-fit:contain;filter:drop-shadow(0 13px 18px rgba(89,52,215,.28)) drop-shadow(0 0 10px rgba(26,211,194,.13));transition:filter .3s ease,transform .3s ease}.welcome-orbit:hover .welcome-icon img{transform:scale(1.06);filter:drop-shadow(0 17px 24px rgba(98,57,235,.38)) drop-shadow(0 0 15px rgba(34,224,194,.25))}.welcome-state .eyebrow,.welcome-state h2,.welcome-state>p:last-child{animation:welcome-copy-in .6s cubic-bezier(.22,1,.36,1) both}.welcome-state .eyebrow{animation-delay:.13s}.welcome-state h2{animation-delay:.2s}.welcome-state>p:last-child{animation-delay:.27s}
@keyframes welcome-content-in{from{opacity:0;transform:translateY(16px) scale(.985)}to{opacity:1;transform:none}}@keyframes welcome-copy-in{from{opacity:0;transform:translateY(9px)}to{opacity:1;transform:none}}@keyframes welcome-orbit-spin{to{transform:rotate(360deg)}}@keyframes welcome-orbit-pulse{0%,100%{opacity:.58;transform:scale(.96)}50%{opacity:1;transform:scale(1.04)}}@keyframes welcome-logo-float{0%,100%{transform:translateY(2px)}50%{transform:translateY(-5px)}}
@media(prefers-reduced-motion:reduce){.welcome-state:not(.hidden),.welcome-orbit:before,.welcome-orbit:after,.welcome-icon,.welcome-state .eyebrow,.welcome-state h2,.welcome-state>p:last-child{animation:none}}

/* Agenda de contatos */
.contacts-modal{width:min(940px,calc(100vw - 34px));height:min(760px,calc(100vh - 34px));max-width:none;max-height:none;padding:0;overflow:hidden;border:1px solid rgba(134,112,248,.3);border-radius:24px;color:#f2f0f8;background:#141620;box-shadow:0 38px 120px rgba(0,0,0,.65),0 0 70px rgba(100,72,220,.1)}
.contacts-modal::backdrop{background:rgba(7,8,14,.72);backdrop-filter:blur(9px)}
.contacts-shell{height:100%;display:grid;grid-template-rows:auto auto auto minmax(0,1fr) auto;background:radial-gradient(circle at 12% 0,rgba(113,82,232,.18),transparent 32%),linear-gradient(155deg,#191b27,#11131b 62%)}
.contacts-head{display:flex;align-items:flex-start;justify-content:space-between;padding:27px 30px 21px;border-bottom:1px solid rgba(255,255,255,.055)}
.contacts-head h2{margin:2px 0 7px;font-size:25px;letter-spacing:-.03em}.contacts-head p:last-child{margin:0;color:#969aac;font-size:12px}.contacts-head>button{width:36px;height:36px;border:1px solid #303342;border-radius:11px;color:#aeb1bf;background:#20232e;font-size:23px;transition:.18s}.contacts-head>button:hover{color:#fff;border-color:#50466e;background:#2a2739;transform:rotate(4deg)}
.contacts-toolbar{display:flex;align-items:center;gap:15px;padding:19px 30px 13px}.contacts-search{height:46px;min-width:0;flex:1;display:flex;align-items:center;gap:10px;padding:0 14px;border:1px solid #303341;border-radius:14px;background:#1b1e29;box-shadow:inset 0 1px rgba(255,255,255,.025)}.contacts-search:focus-within{border-color:#7865e8;box-shadow:0 0 0 3px rgba(119,94,235,.13)}.contacts-search svg{width:19px;height:19px;fill:none;stroke:#85899b;stroke-width:1.8}.contacts-search input{min-width:0;flex:1;border:0;outline:0;color:#f0eef7;background:transparent;font-size:13px}.contacts-search input::placeholder{color:#717587}.contacts-total{flex:none;padding:8px 11px;border:1px solid rgba(68,220,169,.17);border-radius:10px;color:#66dfb6;background:rgba(48,205,155,.07);font-size:10px;font-weight:800}
.contacts-filters{display:flex;gap:7px;padding:0 30px 17px;overflow-x:auto}.contacts-filters button{flex:none;padding:8px 12px;border:1px solid #2e313e;border-radius:10px;color:#9296a7;background:#1a1c26;font-size:10px;font-weight:750;transition:.16s}.contacts-filters button:hover{color:#dad7e6;border-color:#484258}.contacts-filters button.active{color:#fff;border-color:rgba(126,101,239,.6);background:linear-gradient(145deg,#775fe8,#5942ce);box-shadow:0 7px 20px rgba(93,65,207,.28)}
.contacts-list{min-height:0;display:grid;align-content:start;gap:8px;padding:4px 30px 26px;overflow-y:auto}.contact-row{display:grid;grid-template-columns:48px minmax(0,1fr) auto;align-items:center;gap:14px;padding:14px 15px;border:1px solid #292c38;border-radius:16px;background:linear-gradient(110deg,rgba(31,33,45,.96),rgba(24,26,36,.94));transition:.16s}.contact-row:hover{border-color:rgba(124,100,235,.4);background:linear-gradient(110deg,rgba(48,41,76,.72),rgba(24,30,39,.96));transform:translateY(-1px);box-shadow:0 10px 25px rgba(0,0,0,.17)}.contact-avatar{display:grid;place-items:center;width:48px;height:48px;border:1px solid rgba(137,113,245,.28);border-radius:15px;color:#e5dfff;background:linear-gradient(145deg,#493787,#253245);font-size:13px;font-weight:900}.contact-main{min-width:0;display:grid;gap:4px}.contact-main>div{display:flex;align-items:center;gap:9px}.contact-main strong,.contact-main p{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.contact-main strong{font-size:13px}.contact-main small,.contact-main p{margin:0;color:#888d9e;font-size:10px}.contact-main p{color:#aaadba;font-size:11px}.contact-status{padding:4px 7px;border-radius:7px;color:#aaaebf;background:#292c38;font-size:8px;font-weight:900;text-transform:uppercase}.contact-status.new{color:#c4b6ff;background:rgba(122,96,237,.14)}.contact-status.open{color:#62e1b6;background:rgba(41,211,157,.1)}.contact-status.pending{color:#f0c477;background:rgba(232,177,73,.1)}.contact-status.resolved{color:#9da2b3;background:#282b36}.contact-meta{display:grid;justify-items:end;gap:4px}.contact-meta time,.contact-meta small{color:#7f8496;font-size:9px}.contact-meta button{margin-top:3px;padding:8px 11px;border:1px solid rgba(117,94,228,.38);border-radius:9px;color:#ddd8fb;background:rgba(103,76,222,.12);font-size:9px;font-weight:850}.contact-meta button:hover{color:#fff;background:#674dde}.contact-meta button span{padding-left:5px}.contact-meta button:disabled{opacity:.4;cursor:not-allowed}.contacts-empty{min-height:250px;display:grid;place-items:center;align-content:center;gap:8px;color:#858a9c;text-align:center;font-size:11px}.contacts-empty strong{color:#d9d7e2;font-size:13px}.contacts-empty small{color:#777b8c}.contacts-empty-icon{display:grid;place-items:center;width:52px;height:52px;margin-bottom:4px;border:1px solid #303342;border-radius:17px;color:#8d78ef;background:#1e202b;font-size:23px}.contacts-loader{width:24px;height:24px;border:2px solid #343746;border-top-color:#8069ef;border-radius:50%;animation:contacts-spin .7s linear infinite}@keyframes contacts-spin{to{transform:rotate(360deg)}}
.contacts-pagination{display:flex;align-items:center;justify-content:space-between;gap:15px;padding:14px 30px;border-top:1px solid rgba(255,255,255,.06);background:rgba(15,17,24,.72)}.contacts-pagination>span{color:#85899a;font-size:10px;font-weight:700}.contacts-pagination>div{display:flex;gap:7px}.contacts-pagination button{padding:8px 11px;border:1px solid #343746;border-radius:9px;color:#c6c3d1;background:#1d202a;font-size:9px;font-weight:800}.contacts-pagination button:hover:not(:disabled){color:#fff;border-color:#6656a7;background:#2b2740}.contacts-pagination button:disabled{opacity:.35;cursor:not-allowed}
.detail-scheduled-section{border-color:rgba(128,105,251,.3);background:linear-gradient(145deg,rgba(111,79,225,.1),rgba(27,29,40,.96))}.detail-scheduled-section .detail-label b{display:grid;place-items:center;min-width:20px;height:20px;border-radius:10px;color:#ddd5ff;background:#6048cf;font-size:9px}.detail-scheduled-list{display:grid;gap:8px;margin-top:10px}.detail-scheduled-list article{display:grid;grid-template-columns:32px minmax(0,1fr) auto;align-items:center;gap:9px;padding:10px;border:1px solid #303342;border-radius:11px;background:rgba(18,20,29,.72)}.scheduled-detail-icon{display:grid;place-items:center;width:32px;height:32px;border-radius:10px;color:#b9a9ff;background:rgba(115,87,228,.18);font-size:16px}.detail-scheduled-list article>div:nth-child(2){min-width:0;display:grid;gap:4px}.detail-scheduled-list strong,.detail-scheduled-list small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.detail-scheduled-list strong{color:#e9e6f3;font-size:10px}.detail-scheduled-list small{color:#898d9e;font-size:8px}.scheduled-detail-actions{display:flex;gap:4px}.scheduled-detail-actions button{display:grid;place-items:center;width:27px;height:27px;border:1px solid #353847;border-radius:8px;color:#aaa2d8;background:#22242f;font-size:13px}.scheduled-detail-actions button:hover{color:#fff;border-color:#6556a4;background:#302a49}.scheduled-detail-actions button:last-child:hover{color:#ff9aa4;border-color:rgba(255,104,120,.3);background:rgba(255,104,120,.1)}
.new-contact-modal{width:min(520px,calc(100vw - 28px));max-width:520px;overflow:hidden}.new-contact-modal form{box-sizing:border-box;width:100%;max-width:100%}.new-contact-modal .modal-description{margin-bottom:18px}.new-contact-modal input{font-size:12px}.new-contact-modal .primary:disabled{opacity:.55;cursor:wait}
.new-contact-phone-row{display:grid;grid-template-columns:155px minmax(0,1fr);gap:10px}.new-contact-phone-row label{min-width:0}.new-contact-phone-row select,.new-contact-phone-row input{height:43px}.new-contact-phone-row select{font-size:11px}@media(max-width:480px){.new-contact-phone-row{grid-template-columns:1fr}.new-contact-phone-row label{margin-top:11px}}
@media(max-width:650px){.contacts-modal{width:100vw;height:100vh;border:0;border-radius:0}.contacts-head{padding:20px 18px 16px}.contacts-toolbar{padding:14px 18px 11px}.contacts-filters{padding:0 18px 14px}.contacts-list{padding:3px 12px 15px}.contacts-pagination{padding:11px 14px}.contacts-total{display:none}.contact-row{grid-template-columns:42px minmax(0,1fr);gap:11px;padding:12px}.contact-avatar{width:42px;height:42px;border-radius:13px}.contact-meta{grid-column:2;grid-row:2;display:flex;align-items:center;justify-content:space-between}.contact-meta small{display:none}.contact-meta button{margin:0}.contact-main p{max-width:65vw}}

/* Cabeçalho premium da caixa de atendimento */
.inbox-header{position:relative;isolation:isolate;min-height:108px;overflow:hidden;padding:19px 18px;background:linear-gradient(125deg,#251b50 0%,#34236c 54%,#174d48 135%);box-shadow:0 18px 42px rgba(0,0,0,.3),inset 0 1px rgba(255,255,255,.08);animation:inbox-header-in .55s cubic-bezier(.22,1,.36,1) both}.inbox-header:before{content:"";position:absolute;z-index:-1;width:150px;height:150px;right:-55px;top:-78px;border-radius:50%;background:radial-gradient(circle,rgba(54,226,169,.2),transparent 66%);animation:inbox-header-glow 4.5s ease-in-out infinite}.inbox-header:after{content:"";position:absolute;z-index:-1;inset:0;background:linear-gradient(105deg,transparent 20%,rgba(255,255,255,.055) 48%,transparent 72%);transform:translateX(-120%);animation:inbox-header-shine 7s ease-in-out 1s infinite}.inbox-title{display:flex;min-width:0;align-items:center;gap:12px}.inbox-title-icon{position:relative;display:grid;flex:0 0 44px;width:44px;height:44px;place-items:center;border:1px solid rgba(173,157,255,.25);border-radius:14px;color:#e2ddff;background:linear-gradient(145deg,rgba(142,111,255,.3),rgba(70,49,156,.18));box-shadow:0 9px 24px rgba(12,9,32,.28),inset 0 1px rgba(255,255,255,.11);backdrop-filter:blur(8px)}.inbox-title-icon:after{content:"";position:absolute;right:-2px;bottom:-2px;width:8px;height:8px;border:3px solid #302362;border-radius:50%;background:#3ee0a9;box-shadow:0 0 12px rgba(62,224,169,.8)}.inbox-title-icon svg{width:21px;height:21px}.inbox-title h1{font-size:23px;line-height:1.05;letter-spacing:-.035em}.inbox-title p{margin:6px 0 0;color:#aca6c8;font-size:10px;font-weight:650;letter-spacing:.025em}.connection-pill{position:relative;flex:0 0 auto;padding:7px 9px;border-color:rgba(75,231,179,.2);background:rgba(29,164,120,.12);box-shadow:inset 0 1px rgba(255,255,255,.06),0 7px 18px rgba(0,0,0,.16)}.connection-pill span{animation:connection-pulse 2.2s ease-out infinite}
@keyframes inbox-header-in{from{opacity:0;transform:translateY(-9px) scale(.98)}to{opacity:1;transform:none}}@keyframes inbox-header-glow{0%,100%{opacity:.5;transform:scale(.9)}50%{opacity:1;transform:scale(1.08)}}@keyframes inbox-header-shine{0%,72%{transform:translateX(-120%)}88%,100%{transform:translateX(120%)}}@keyframes connection-pulse{0%,100%{box-shadow:0 0 0 3px rgba(48,220,164,.2),0 0 0 0 rgba(48,220,164,.35)}50%{box-shadow:0 0 0 3px rgba(48,220,164,.13),0 0 0 7px rgba(48,220,164,0)}}
@media(prefers-reduced-motion:reduce){.inbox-header,.inbox-header:before,.inbox-header:after,.connection-pill span{animation:none}}

/* Mensagens transacionais originadas em integrações */
.message-origin{display:flex;align-items:center;gap:5px;margin:0 0 7px;color:#d9d3ff;font-size:9px;font-weight:850;letter-spacing:.04em;text-transform:uppercase}.message-origin span{color:#65e4b8;font-size:8px}.message-template-buttons{display:grid;margin:8px -13px -1px;border-top:1px solid rgba(255,255,255,.14)}.message-template-buttons a,.message-template-buttons span{padding:9px 13px;color:#82ecc8;text-align:center;text-decoration:none;font-size:10px;font-weight:800}.message-template-buttons a:hover{background:rgba(255,255,255,.07)}

/* Produtos compartilhados pelo catálogo do WhatsApp */
.catalog-product-card{display:flex;min-width:270px;max-width:390px;min-height:82px;overflow:hidden;margin:-7px -9px 8px;border-radius:10px;background:rgba(8,52,39,.72)}.catalog-product-copy{min-width:0;flex:1;display:flex;flex-direction:column;justify-content:center;gap:4px;padding:10px 12px}.catalog-product-copy>span,.catalog-order>span{color:#57e0b0;font-size:9px;font-weight:850;letter-spacing:.05em;text-transform:uppercase}.catalog-product-copy strong{overflow:hidden;color:#f4f5f7;font-size:12px;line-height:1.35;text-overflow:ellipsis;white-space:nowrap}.catalog-product-copy b{color:#d8f5e9;font-size:12px;font-weight:650}.catalog-product-card>img,.catalog-product-placeholder{flex:none;width:82px;height:82px;object-fit:cover;background:#f3f3f3}.catalog-product-placeholder{display:grid;place-items:center;color:#797d88;font-size:25px}.bubble .catalog-message-text{margin-top:7px}.catalog-order{display:grid;gap:8px}.catalog-order .catalog-product-card{margin:0}.inbound .catalog-product-card{background:#171f23}.outbound .catalog-product-card{background:rgba(4,66,47,.76)}
@media(max-width:520px){.catalog-product-card{min-width:min(250px,70vw)}.catalog-product-card>img,.catalog-product-placeholder{width:72px;height:72px}}

.template-preview>strong{display:block;margin-bottom:9px;color:#f4f2fb;font-size:14px}.template-preview>p{margin:0;white-space:normal}.template-preview>small{display:block;margin-top:10px;color:#85899b}.template-preview-buttons{display:grid;gap:6px;margin:12px -13px -13px}.template-preview-buttons span{padding:10px;border-top:1px solid #303342;color:#65e7bb;text-align:center;font-weight:750}

/* Premium conversation header */
.chat-header{gap:14px;padding:13px 24px;border-bottom:1px solid rgba(137,113,255,.24);background:radial-gradient(circle at 76% -80%,rgba(123,94,255,.38),transparent 40%),linear-gradient(112deg,#12141f 0%,#1b1930 55%,#282052 100%);box-shadow:0 14px 38px rgba(0,0,0,.3),inset 0 1px rgba(255,255,255,.035)}
.chat-header:before{content:"";position:absolute;inset:0;opacity:.16;background-image:linear-gradient(120deg,transparent 20%,rgba(255,255,255,.08) 45%,transparent 70%);pointer-events:none}
.header-contact-avatar{position:relative;flex:none}.chat-header .header-contact-avatar .avatar{width:50px;height:50px;border:1px solid rgba(166,148,255,.38);background:linear-gradient(145deg,#8069fb,#5039b7);box-shadow:0 0 0 4px rgba(128,105,251,.1),0 12px 25px rgba(0,0,0,.28)}
#contact-presence-dot{position:absolute;right:-1px;bottom:1px;width:12px;height:12px;border:3px solid #191827;border-radius:50%;background:#6f7385;transition:.2s}#contact-presence-dot.recent{background:#2cdda3;box-shadow:0 0 0 3px rgba(44,221,163,.12),0 0 12px rgba(44,221,163,.7)}
.header-contact-copy{display:grid;align-content:center;gap:3px}.chat-title-row{gap:9px}.chat-title-row h2{font-size:16px;letter-spacing:-.015em}.header-channel{display:inline-flex;align-items:center;gap:5px;padding:4px 8px;border:1px solid rgba(44,221,163,.22);border-radius:999px;color:#69e8bd;background:rgba(44,221,163,.08);font-size:9px;font-weight:800}.header-channel svg{width:12px;height:12px;stroke-width:2}
.chat-subtitle{margin-top:2px!important;color:#a7a5b6!important}.chat-subtitle:before{content:"";width:5px;height:5px;border-radius:50%;background:#777b8c}.header-contact-avatar:has(#contact-presence-dot.recent)+.header-contact-copy .chat-subtitle:before{background:#2cdda3;box-shadow:0 0 8px rgba(44,221,163,.6)}
.header-controls{gap:10px}.header-controls .badge{padding:8px 11px;border:1px solid rgba(44,221,163,.13);background:rgba(44,221,163,.08)}.header-controls .select-wrap select{border-color:rgba(255,255,255,.09);background:rgba(13,14,23,.46);box-shadow:inset 0 1px rgba(255,255,255,.03)}.header-controls .compact{border:1px solid rgba(163,145,255,.22);background:linear-gradient(135deg,#8069fb,#6549df);box-shadow:0 10px 25px rgba(75,50,185,.3)}
@media(max-width:760px){.chat-header{padding:9px 11px}.chat-header .header-contact-avatar .avatar{width:42px;height:42px}.header-channel{display:none}.header-contact-copy .chat-subtitle{display:flex!important}.header-controls .compact{display:none}}

/* Unified premium header controls */
.header-controls{display:flex;align-items:center;gap:8px;padding:4px;border:1px solid rgba(255,255,255,.055);border-radius:17px;background:rgba(8,9,16,.16);box-shadow:inset 0 1px rgba(255,255,255,.025);backdrop-filter:blur(12px)}
.header-controls #window-badge,.header-controls .select-wrap select,.header-controls .header-assign{height:44px;border-radius:13px;transition:transform .18s ease,border-color .18s ease,background .18s ease,box-shadow .18s ease}
.header-controls #window-badge{display:inline-flex;align-items:center;padding:0 13px;border:1px solid rgba(44,221,163,.24);color:#70ebc2;background:linear-gradient(135deg,rgba(44,221,163,.13),rgba(24,128,99,.08));box-shadow:inset 0 1px rgba(255,255,255,.06),0 7px 18px rgba(0,0,0,.12)}
.header-controls #window-badge:before{width:7px;height:7px;margin-right:7px;box-shadow:0 0 0 4px rgba(44,221,163,.1),0 0 12px rgba(44,221,163,.55)}
.header-controls #window-badge.warning{color:#f1bd71;border-color:rgba(241,189,113,.22);background:rgba(155,99,27,.12)}
.header-controls .select-wrap>span{top:6px;left:13px;color:#8f8ba3;font-size:8px;letter-spacing:.04em;text-transform:uppercase}
.header-controls .select-wrap select{min-width:154px;padding:17px 34px 5px 13px;border:1px solid rgba(154,139,223,.16);color:#f2effa;background:#171526;font-size:11px;box-shadow:inset 0 1px rgba(255,255,255,.035)}
.header-controls .select-wrap select:hover,.header-controls .select-wrap select:focus{border-color:rgba(139,116,255,.5);background:#1d1930;box-shadow:0 0 0 3px rgba(128,105,251,.08)}
.header-controls .header-assign{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:0 16px;border:1px solid rgba(183,168,255,.22);color:#fff;background:linear-gradient(135deg,#856fff,#6549df 58%,#593dcb);box-shadow:inset 0 1px rgba(255,255,255,.14),0 10px 25px rgba(76,49,191,.3)}
.header-controls .header-assign svg{width:16px;height:16px}.header-controls .header-assign:hover{transform:translateY(-1px);border-color:rgba(204,193,255,.42);box-shadow:inset 0 1px rgba(255,255,255,.18),0 13px 30px rgba(76,49,191,.42)}.header-controls .header-assign:active{transform:translateY(0);box-shadow:inset 0 2px 5px rgba(29,17,82,.3)}
@media(max-width:1040px){.header-controls{padding:3px}.header-controls #window-badge{display:none}.header-controls .select-wrap select{min-width:138px}.header-controls .header-assign{padding:0 12px}}

/* Conversation status transition modal */
.conversation-open-modal{width:min(470px,calc(100% - 28px));overflow:hidden;border:1px solid rgba(132,107,251,.28);background:linear-gradient(150deg,#1b1c2a,#11131d);box-shadow:0 35px 100px rgba(0,0,0,.58),0 0 70px rgba(104,73,225,.1)}
.conversation-open-content{position:relative;padding:26px}.conversation-open-content:before{content:"";position:absolute;top:-100px;right:-90px;width:240px;height:240px;border-radius:50%;background:radial-gradient(circle,rgba(128,105,251,.22),transparent 68%);pointer-events:none}.conversation-open-icon{display:grid;place-items:center;width:58px;height:58px;margin:24px auto 14px;border:1px solid rgba(132,107,251,.3);border-radius:18px;color:#c4b9ff;background:linear-gradient(145deg,rgba(128,105,251,.23),rgba(44,221,163,.08));box-shadow:0 12px 30px rgba(0,0,0,.22)}.conversation-open-icon svg{width:25px;height:25px}
.conversation-open-content>h3{text-align:center;margin:0;color:#f5f3fb;font-size:18px}.conversation-open-content>.modal-description{text-align:center;margin:9px auto 18px;max-width:360px;font-size:12px}.status-transition{display:flex;align-items:center;justify-content:center;gap:12px;padding:13px;border:1px solid #303342;border-radius:13px;background:rgba(10,11,18,.32);font-size:11px}.status-transition span{color:#979aac}.status-transition b{color:#7161d5;font-size:17px}.status-transition strong{display:inline-flex;align-items:center;gap:6px;color:#65e7bb}.status-transition strong:before{content:"";width:6px;height:6px;border-radius:50%;background:#2cdda3;box-shadow:0 0 9px rgba(44,221,163,.65)}
.conversation-open-content .form-error{text-align:center}.conversation-open-content .modal-actions{padding-top:4px;border-top:1px solid rgba(255,255,255,.04)}
.conversation-busy-modal{border-color:rgba(241,189,113,.24)}.conversation-open-icon.busy{color:#f2c27d;border-color:rgba(241,189,113,.28);background:linear-gradient(145deg,rgba(241,189,113,.14),rgba(128,105,251,.08))}.conversation-busy-modal .modal-description strong{color:#f2c27d}.conversation-busy-modal .modal-actions{justify-content:center}.conversation-busy-modal .modal-actions .primary{min-width:130px}
